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Turn Off HDR for Samsung's Netlix App

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I have Samsung NU7100. While watching the OA on Samsung's defualt Netflix app I have notices it was dark, after increasing the brightness I noticed OA was on HDR.

I am not able to enjoy enyshow which are in HDR. Is there any way I can disable HDR for Netflix APP?

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@_Kai_: If you look at the bottom of the screen next to progress bar of the show you're watching you should see the settings, where it should be possible to adjust the resolution and disable HDR if it is active. Alternatively, on the TV, go to Settings > Picture > Expert Settings > HDR+ Mode and enable this option to see if this improves your experience.
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AndrewL: there is no HDR option in Settings > Picture > Expert Settings > or in Samsung's Netflix App.

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Ah, the user manual does state that this function may not be supported depending on the model or geographical area, so apologies for that. Were you able to find the resolution options in the Netflix app to disable HDR?
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AndrewL : that option is also not available.
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It would appear that some Netflix originals are in HDR as standard, which is why you're unable to adjust it. you could try signing in to your Netflix account via a browser and going to Account > Playback Settings and switching this to Medium to see if this helps, although I'd recommend reaching out to Netflix support to see what they suggest.
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Thank you.
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I have the same issue and netflix just sends me back to my tv manufacturer and they are not wrong in doing so. Please send an update that allows me to disable HDR on my TV. I cannot see any HDT content because is completely dark and the colors are all washed off.

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Hi @LetMeTurnOffHDR. If a movie is filmed and hosted in HDR, it isn't possible to disable it on the Netflix app. 

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I already know that @CarlH. I want to disable it on the TV.  

 


@CarlH wrote:

Hi @LetMeTurnOffHDR. If a movie is filmed and hosted in HDR, it isn't possible to disable it on the Netflix app. 


 

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