@cucola: The storage of applications and their associated data on Android devices is largely restricted to the internal memory. With this in mind I recommend moving any personal media to the SD card such as photos, videos and music, leaving more room to store your preferred apps internally. ... View more

@Cranberry: Has your Gear S3 come into contact with any liquids prior to the issue occurring? Have you tried connecting the watch to your charging cradle and charging it to 100% before you attempt to power it on? If your problem persists then I recommend visiting a Samsung Support Centre where an engineer can inspect your device, although please be aware that if the issue is deemed to be the result of physical or liquid damage then a charge will be applicable to cover the cost of the service. To find your nearest one please check the following link, select 'Mobile Device > Phones, Tablets and Wearables' and enter your post code: http://www.samsung.com/uk/support/servicelocation/ ... View more

@BIBURYBILL: What is the full model number of your TV? Similarly, what device are you attempting to mirror to the TV using Smart View? ... View more

@Johncorne: Based on the nature of your issue I recommend contacting Samsung Support on 0330 726 7864 where an advisor will be able to discuss your available repair options. ... View more

Hi @Gazb81. Are you using Smart Switch to connect your phone to your laptop? If not you can download the relevant version for PC or Mac from the following link, connect your phone via USB cable and select the 'Backup' tab to proceed. https://www.samsung.com/us/support/owners/app/smart-switch ... View more

@Celf: Sorry to hear that you're having these issues. Typically the Bluetooth connection between your phone and Galaxy Watch should be around 10m therefore as a workaround I recommend staying within that range to prevent the devices from unpairing. ... View more

@BML: Please can you confirm the model number and current Android version of your Smart Phone? In the meantime, open your Phone app, go to settings and look at your options regarding Spam Protection and Blocking numbers. I'd also get in touch with the restaurant in question to enquire about how they came to get your personal details and request that they remove you from their database. ... View more

@Nja123: Here are the steps to restart your tablet in Safe Mode: Turn the device off > Press and hold the Power key > Release the Power key when the Tab S2 logo appears > Press and hold the Volume Down key immediately after releasing the Power key > Continue to hold the Volume Down button until the device finishes booting. ... View more

Apologies @Aloy, that feature must not be available in your region although I'm pleased to hear that you were able to find the relevant software for your PC. ... View more

Hi @Aloy: It is possible to change the channel order on the TV itself by manually changing the assigned channel number. To proceed please press Home > Live TV > Channel List > All > Edit Channels > Change Number. ... View more

@Juledrop: What method did you use to import your contacts to the S7? As a troubleshooting step please open the Contacts app > Tap the 3 dots in the top right corner > Manage Contacts > Import/Export Contacts > Export Contacts > Move your contacts to your internal storage. Once complete, tap the 3 dots in the top right corner > Groups > ICE > Edit > Add Contact > Select your preferred contacts from the list of options > Save. ... View more

@Mandeep8: If you enable Bluetooth on your Car's system then go to Apps > Settings > Connections > Bluetooth > On on your S9 Plus, does the system appear in the list of available devices? If not, try hitting 'Scan' to see if this helps. Have you tried connecting to another compatible Bluetooth device to see if the issue persists? ... View more

@Jack2048: Please can you let me know the model number of your oven and I will look into this for you. ... View more

@medalto: If you're unable to make it to a walk in location then please give Samsung a call directly on 0330 726 7864 where an advisor will be able to arrange a courier collection service for you. ... View more

Hi @Zmaja. When you get to the registration stage, please enter the first 3 letters of the model number, QE4, into the text field and wait a few seconds for a drop down menu to appear. Choose your model number from the available options and then enter your serial number. It can sometimes be the case that entering the model number manually can affect the websites ability to recognise the associated serial number. Let me know how you get on. ... View more

Any call activity and its related data is are stored in the Phone application on your J3, @michail. Unlike a PC, your Android device doesn't have a recycle bin or equivalent feature therefore it is not possible to recover data if it hasn't been backed up. ... View more

@michail: What phone do you have? Depending on your Android version the number should have been stored in 'Recents' or 'Logs' in the Phone app. If it is not here then regretfully it cannot be recovered. ... View more

@Ali_Lumsden: Where did you purchase the phone from? It sounds as though you have a device that was intended for use in France, in which case certain services and features will show up in French due to software variances that exist in our products from region to region. As a workaround you can try going to Settings > Language and Input > Language > Add Language > English to see if this helps. ... View more

Hi @Arsenal1989: To troubleshoot the issue please go to Settings > Advanced Features > Smart Stay > Off. This will prevent the phone from pausing media and games when you look away from the device. If this is not applicable then please try disabling the Iris scanner and re-enabling it to see if the issue persists. If so then you may wish to visit an authorised Samsung Support Centre to have the device inspected by an engineer. To find your nearest one please check the link below, select 'Mobile Device' and enter your post code. http://www.samsung.com/uk/support/servicelocation/ ... View more

@LDMaughan: I recommend checking that the TV's clock is correct as this can affect your scheduled recordings : Home > Settings > General > System Manager > Time > Clock. If you go to Home > Live TV while no USB is connected, the Schedule Manager screen should appear instead of the Recording screen. Is this the case?  ... View more

@Russellhmfc: Have you tried connecting your PS4 Pro to each HDMI port to troubleshoot the issue? It may also be worth playing with the video/picture settings on your PS4 such as reducing the resolution to see if this helps. If not then I recommend contacting the Samsung AV Team on 0330 726 7864 where an advisor will be able to assist you further. ... View more

@GravVeddie: Are you able to try connecting your Note 9 to another compatible TV or device to see if the issue persists, as this will help to identify if the problem lies with the phone or the TV itself. Furthermore please restart your Note 9 in Safe Mode via the steps below and attempt the connection, as this will disable all third party apps and address the possibility of an external cause. Turn the device off > Press and hold the Power key > Release the Power key when the Note 9 logo appears > Press and hold the Volume Down key immediately after releasing the Power key > Continue to hold the Volume Down button until the device finishes booting. ... View more

@Prabin: The Always On feature of your Gear S3 will only function while you are wearing the device, causing the screen to go idle when it is docked to charge. I appreciate that this is not ideal and apologise for any inconvenience this might cause you. ... View more

@Prabin: It is possible that there is a regional restriction on your purchases that is preventing you from redownloading the watch faces in the UK. To check please open Galaxy Apps, tap the 3 dots in the top right and select My Apps > All to view all recently downloaded apps on your account. If the watch faces are not present in this location then in will not be possible to retrieve them. ... View more

There isn't an available key, unfortunately. If you check the link below you will see examples of the laptop and smartphone symbols, however I'm not familiar with the symbol for things like speakers or car stereos. Would you be able to post a screen shot of the symbols you are having trouble identifying and I can look into this for you. https://www.samsung.com/ca/support/mobile-devices/galaxy-tab-a-how-do-i-use-the-bluetooth-feature-on-my-samsung-galaxy-tab-a/ ... View more

@bluesmartie: What is the model number of your device? Typically the device's model number or name will show up in the Available Devices list therefore I would recommend making a note of the connecting device's details in the meantime to avoid confusion. ... View more

@Kraftec: What are you attempting to connect to via Bluetooth? have you tried multiple compatible Bluetooth devices to see if the problem persists? Do you get any error messages when you enable the feature on your J6? ... View more