@Ahockenberry: When you're on a call, can you try pressing the Volume up button to increase the call volume to see if this helps? If not, head over to your dial pad and type in *#0283#, then select “Start: RCV_1stMic” and speak into your phone like you’re on a call. Can you hear yourself talk? Once you’ve done that select “Start: SPK_2ndMic”, talk into your phone like you’re talking to someone on speaker phone. Can you hear the playback? ... View more

@abdul_tazim: Although this won't necessarily be reflected in our flagship devices moving forward, the new Galaxy Note 10 Lite features our good friend the 3.5mm jack To find out more, please check the link below. https://www.samsung.com/uk/smartphones/galaxy-note10-lite-n770/SM-N770FZKDBTU/#specs ... View more

@pauljinuheo99: Sadly it isn't possible to revert back to a previous Android version following an update. You never know though, we may see this feature again one day. ... View more

@JakiL: I had a look into this and it isn't possible to set the duration of the alarm sound to 1 minute. The alarm will continue to sound until you hit Dismiss or Snooze, depending on your setup. Apologies for any inconvenience this may cause you. ... View more

@isalan: I've had a look into this and the SmartThings community have confirmed that the app and Yeelight are in deed compatible under specific conditions. I recommend checking out the following post, which provides a breakdown on the necessary steps. https://community.smartthings.com/t/mi-connector-xiaomi-and-yeelight/122305 ... View more

@nesimmonds90: Sorry to hear that you're having issues with your Galaxy S7 Edge. Can you also try pressing the Volume Down and Power buttons together for around 10 seconds until the phone restarts to see if this helps? If you have Find My Mobile set up on the phone then you can sign in to your Samsung Account via the link below and remotely unlock the phone from here. https://findmymobile.samsung.com/login.do If you successfully regain access to the phone then you will be required to set any lock screen security features back up. Hope this helps. ... View more

@MasonCunningham: If you leave the Buds connected to the charging case for 15-30 minutes, does the LED turn green? Have you tried forgetting the Bluetooth connection, then re-adding the Buds to see if this helps? ... View more

@ptieugni: If your Tab E is on Android 4.4.4 then you are currently on the most recent available version for your model, therefore you unfortunately won't be able to Android 8. Apologies for any disappointment this may cause. ... View more

@chatterbox: Did you make the recording in Standard, Interview or Speech-to-text? If you press 'List > Categories > Choose the relevant category', is the file in here? Alternatively, if you go to Apps > my Files > Audio, can you see the recording here? ... View more

@tonymobbs: It is possible to turn an album or selection of pictures into a Slideshow via the Gallery, however this must be manually activated and deactivated. To do this, go to Apps > Gallery > Album > Select an album > Tap the 3 dots in the top right > Slideshow. To stop the slideshow, press the back button in the top left, or on your navigation bar. Hope this helps. ... View more

@Oldschooltyguy: If you go to Settings > Picture > Expert Settings > HDR+ Mode > On > Gamma, then you can choose between ST.2084 and BT.1886. The Slider below allows you to slightly adjust these presets from -3 to +3, so I just comes down to what produces the most natural and comfortable picture for you. ... View more

@johnwalker1: The Galaxy Tab S5e or the Tab S6 are both great choices, and have keyboard covers available for both models on our website. To find out more, please check out the following link: https://www.samsung.com/uk/tablets/all-tablets/ ... View more

@toto007: Please can you confirm your current Android version? If you enable Mobile Data, are you able to receive texts? Have you been in contact with your network to enquire about any restrictions on your account. If the issue doesn't occur when the SD card is removed then this does suggest that the issue was somehow stemming from there, therefore, if possible, please try an alternate SD card to see if the problem persists. ... View more

@toto007: Is the issue affecting all contacts, or is it specific ones? Are you still able to send texts, and make and receive calls? Can you confirm if you have removed the SD card, and if this enabled you to receive texts? ... View more

@luisfreitas: I believe so - the connected device would need to be UHD ready in order for the option to be available in External Device Manager. ... View more

@Luau: Thanks for checking that for me. Based on the results of the touch screen test I recommend visiting an authorised Support Centre, where an engineer can inspect the device for you. To find your nearest one please check the link below, select 'Mobile Device' and enter your post code. http://www.samsung.com/uk/support/servicelocation/ ... View more

@Obaxlove: The best way to connect your Icon X headphones to the Galaxy S10e would be via the Galaxy Wearables app, available from the Google Play Store. To find out more, please check the link below. https://www.samsung.com/us/support/answer/ANS00078134/ ... View more

@Vanessah: Sorry to hear that you're having issues charging your Active 2. Have you tried another power outlet, just to make sure that the problem isn't stemming form there? Can you also try wiping the gold contacts on both the watch and charging cradle to ensure the connection isn't obstructed in any way. If the problem persists then I recommend taking the watch to one of our Support Centres, where an engineer can inspect it under warranty. To find your nearest one please check the following link, select 'Mobile Device > Phones, Tablets and Wearables' and enter your post code. http://www.samsung.com/uk/support/servicelocation/ ... View more

@moocow365: This seems like it is an app specific issue, rather than an issue with the TV itself. On the receiver menu, under 'Decode Mode', what are your options other than 'Auto'? Have you reached out to Netflix support directly to enquire about any app settings that may be causing this? ... View more

@gelic: Sorry to hear that you're having issues with your Galaxy A50. If you dial *#0*# into your telephone keypad, select 'Sensor' from the series of grey tiles, place the phone on a flat surface and look for 'Gyroscope Sensor', you should see 2 'Gyro Selftest' options. If you proceed with both tests, do you get any 'fail' messages? ... View more

@luisfreitas: If an external UHD player is connected to the TV, use the HDMI UHD Color function to convert the TV's HDMI connector to a mode optimised for the UHD 50P/60P signals. Settings > General > External Device Manager > HDMI UHD Color > Select the port that the device is connected to > On. ... View more

@Carolahmed: Sorry to hear that you're experiencing this issue. If you dial *#0*# into your telephone keypad and select Red, Green and Blue from the series of grey tiles, is the issue present in any of these tests. If so then, further to the advice offered by BandOfBrothers, please visit a Samsung Support Centre near you to arrange an inspection. You can find your nearest one by checking the link below, selecting 'Mobile Device' and entering your post code. http://www.samsung.com/uk/support/servicelocation/ ... View more

@Luau: When the notification panel appears, are you able to swipe it away? If you dial *#0*# into your telephone keypad, select 'Touch' from the on-screen options and draw a line through all the squares, do you encounter any issues? ... View more

@Hackett: To get Google Assistant the device would need Wear OS by Google, which isn't the case with the Galaxy Watch. To find out more about Bixby, please check out the following link: https://www.samsung.com/ph/support/mobile-devices/how-to-utilize-bixby-on-galaxy-watch/ ... View more

@merv60: Please can you try going to Home > Settings > Support > Software Update, and let me know your current Software version. If you see a prompt to update, go ahead with it and then try Amazon Prime again. If you have other devices connected to your home router, please try disconnecting them temporarily to see if this helps. It might also be worth signing in to Amazon Prime on another device to see if the service is experiencing any issues. ... View more

@Florin81: To troubleshoot the issue head into Settings > Apps > 3 dots (top right) > Show System Apps > Bluetooth Share / Bluetooth Test > Storage > Clear cache / data. If this doesn't help, go into your Bluetooth settings, select the device you are having problems with and then tap "Forget" or “Unpair” from that device and then restart your phone. If the problem persists then run the hardware test: Samsung Members app > Get Help > Interactive Checks > Run through the Bluetooth test and share the results. I also recommend reaching out to Skoda to see if there are any updates available for their on board system. Let me know how you get on. ... View more