Really sorry for the mix up there, @formergr Outdoor Rowing on the phone's S Health app gives the options 'Basic Workout, Distance Target, Duration Target and Burned Calorie Target', therefore you can measure your chosen target via the watch and either add it manually via S Health > Rowing > Tap the 3 dots in the top right > Enter Data, or sync it automatically and it will show as basic workout data. I understand that this isn't ideal, and apologise for any inconvenience this may cause.
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@formergr: Please follow the steps below to enable the Rowing Machine Tracker on your Galaxy Watch. S Health > Rotate the Bezel Clockwise > Record your Workouts > Tap 'Workout' > Rotate the bezel clockwise and select 'More Workouts' > Rowing Machine can be found close to the bottom of the list (it's in alphabetical order) > Tap it to start or hit the cog symbol to the right to set a target. Hope this helps.
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@MHJ: At the moment, Call and Message Continuity is only possible on the following mobile devices. - Galaxy A70, Galaxy A50, Galaxy A30, and Galaxy A20 - Galaxy S10e, Galaxy S10, Galaxy S10+, and Galaxy S10 5G At the moment there's no news about this feature coming to other devices, however this may change in the future. Apologies for any inconvenience this may cause you.
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@Frank999: HP offer a service to recycle old toner cartridges for Samsung printers. To find out more please check the link below: https://support.hp.com/gb-en/document/c05568486
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@Faruk_: If you access Alti-Barometer via the Apps screen and scroll to Settings > Change > Auto Refresh, does the calibration occur as expected? If not then based on the troubleshooting steps you have already attempted I recommend visiting a Support Centre to get the device inspected by an engineer. To find your nearest one please check the link below, select 'Mobile Device > Phones, Tablets and Wearables and enter your post code. http://www.samsung.com/uk/support/servicelocation/
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@joe_: Galaxy S10 5G devices purchased on the Samsung website at the moment are locked to Vodafone or EE exclusively, however this may change as more networks are expected to launch their own 5G service in the coming months.
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@TraceyRothera: Sadly it is not possible to customise the colour scheme of the Messages app. What I'd suggest is checking out the available themes via Settings > Wallpapers and Themes > Themes > My Themes, although please be aware that this will change the overall look of the UI.
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@Tankie1: To enable subtitles on your TV please go to Settings > General > Accessibility > Caption Settings > Captions > On. If you have a Sky box connected to the TV then please press Home on the Sky remote and go to Settings > Accessibility > Subtitles > On.
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@jamief: This model features Dolby Digital Plus and can be activated by going to Settings > Sound > Expert Settings > Digital Output Audio Format > Dolby Digital Plus, and is only available via HDMI ARC. Hope this helps.
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@Wazzie: Sorry to hear of your disappointment regarding this. As an alternative option you may wish to consider Samsung Pay on the Gear S3 - please check out the link below to find out more. https://www.samsung.com/uk/samsung-pay/
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@VoLTE: If you're unable to enable/disable VoLTE via the Mobile Network settings then please manually disable your Mobile Data when making/receiving calls to prevent the feature from activating. Apologies for any inconvenience this might cause you.
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@majapu: On the Galaxy Watch, go to S Health > Rotate the bezel clockwise to access the exercise tracker screen > Workout > Swimming > Target (set a target , or select Basic Workout) > Workout Screen > Pool Length (set the length). This should hopefully resolve your issue, however if the problem persists then you may wish to visit an authorised Support Centre to arrange for the watch to be inspected. To find your nearest one please check the following link, select 'Mobile Device' and enter your post code. http://www.samsung.com/uk/support/servicelocation/
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@Chrisbazz. I have looked into this further for you and have discovered that, while the display supports HDR as per the specs, there is no HDR support in apps. Apologies for any confusion caused.
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Which media player are you using to play the files? Do you get any error messages when you attempt to play them? Have you played the MKV file on another platform without issue? I recommend looking for available updates for the relevant media player via the Galaxy Apps store to address any existing compatibility issues, or maybe checking out a reputable third party app to see if this helps.
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@narsheptha: Sorry to hear that you have experienced this issue with your Galaxy S8. If you connect it to your charger and press the Volume Down and Power buttons together for around 10 seconds, are you able to return power to the device in this manner? Similarly, are you able to try another compatible charger to see if this helps? If you're unable to switch on the phone then please visit a Support Centre near you where an engineer will be able to inspect and repair the device. To find your nearest one please check the link below, select 'Mobile Device' and enter your post code: http://www.samsung.com/uk/support/servicelocation/
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@Chrisbazz: The Tab S5e does indeed support HDR playback, therefore it may be that the tablet does not support the file type of the video. With this in mind please ensure that the video you are attempting to play is in one of the following formats: MP4, M4V, 3GP, 3G2, WMV, ASF, AVI, FLV, MKV, WEBM
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@Hackett: Sadly it isn't possible to trim a section from the middle of a video using the native editing options while leaving the remaining footage intact, therefore I recommend checking the Google Play Store for a third party editor with that feature. Apologies for any inconvenience this might cause you.
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@BeauLemon: Sorry to hear that you've experienced this issue. If you have a Samsung Cloud account set up to backup your images then please open the Gallery app > Tap the 3 dots in the top right > Settings > Sync With Samsung Cloud to see if you're able to recover them in this fashion. Please also ensure that Master Sync is enabled by swiping from the top of the screen to the bottom and selecting 'Sync' from the Quick Settings menu. If they're not in the recycle bin, try looking in Apps > Samsung (folder) > My Files > Images. Alternatively you may find that they have been archived in your Google account, which you can check by going to Apps > Google (folder) > Photos (WiFi connection required). It may also be worth going to Gallery > Albums > Tap the 3 dots in the top right > Hide or Unhide albums, although I appreciate that this is a bit of a long shot.
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@cduval04: From what I can gather, the Pie update is currently being rolled out to WiFi Only models of the Galaxy Tab S4 in the US, with the LTE variant being set to receive it in the coming weeks. This is determined by the model number, not the capability of the model which is why you're unable to download it via WiFi on your LTE model. Apologies for any inconvenience this may have caused you.
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@benholmes: Are you using the charger that came packaged with your S9? Do you have access to another compatible charger that you can try to see if the issue persists, as this will help to determine if the problem is stemming from the charger or the phone/USB port itself. If the issue persists then please visit a Samsung Support Centre to arrange an engineers inspection. To find your nearest one please check the link below, select 'Mobile Device' and enter your post code. http://www.samsung.com/uk/support/servicelocation/
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@Niceboy: Let's try a reset to see if this resolves your issue. Please open the Galaxy Wearables app on the connected phone and go to About Earbuds > Reset Earbuds > Reset. If you problem persists after re-pairing them then you may wish to visit a Samsung Support Centre to get the buds inspected by an engineer. To find your nearest one please check the following link, select 'Mobile Device > Phones, Tables and Wearables' and enter your post code. http://www.samsung.com/uk/support/servicelocation/
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@FBC: If you go to Settings > Lock Screen > Notifications > View Style > Icons Only > Hide Content (toggle the switch to the right to enable), this should only show that you have a notification on your lock screen without any additional, visible content. You can also go to Settings > Apps > Whatsapp > Notifications > Privacy and Security > Lock Screen > Hide Content. Hope this helps.
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@Yalinboo: I've looked into this for you and APTX is not listed as a supported Bluetooth feature on the Galaxy A30, however it is available on flagship models such as the S10 range.
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@StellarTraveler: Check out the steps below and hopefully I've covered all the things you're having difficulty with. 1. Open the Camera app > Swipe anywhere on the screen so 'Video' is highlighted with a white circle at the bottom. A red dot should appear inside the 'capture' button to show that you've done this correctly. 2. At the top of the screen, look for the aspect ratio (second symbol from the right), tap the option and you will see the following choices: 9:16, 1:1 and Full. Select Full. 3. Tap the circle with the red dot at the bottom to start recording. To stop, press it again. Now, if you record a video with the phone upright in Portrait mode you will need to watch it back in Portrait, otherwise you will get the black bars at either side of the image. With this in mind, if you were wanting to view your videos on a TV then please record in Landscape mode (with the phone on it's side) so the resulting video plays full screen. Otherwise please keep in mind that full screen playback on the phone will depend on which mode the video was originally captured in. Hope this helps.
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@Pieter123: Which sound bar are you connecting to the TV? Typically you need to adjust the source on the sound bar itself if you're connecting via optical cable (this is 'D.IN' on Samsung models). Then , set the speaker output on the TV itself to your soundbar by going to Settings > Sound > Sound Output and selecting the sound bar from the available devices. Hope this helps.
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@Bjogginn: In place of that feature you can now go to Settings > Display > Navigation Bar and choose the second option down which replaces the navigation buttons with a 'swipe up' motion. This hides the buttons off screen, leaving only a thin grey line to show where to swipe. I understand it's not ideal, and apologise for any disappointment this might cause.
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As the Galaxy S10+ has a slim design and uses a high performance CPU you may notice the operating temperature of the device increase; this may be dependant upon the number of apps and background services in use. This is normal and should not affect your device's lifespan or performance. I would however recommend removing any apps you have downloaded as a troubleshooting step to see if this improves the overall operating temperature. If you're concerned then you do have the option to return the device and arrange a replacement if it is less than 30 days old. Alternatively you can get it inspected by a Samsung engineer at a Support Centre by checking the link below, selecting 'Mobile Device' and entering your post code. http://www.samsung.com/uk/support/servicelocation/
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