About CarlH

CarlH

@Danpagos. It is the M8xL43mm screws, however, it may vary depends on the type of wallbracket you use.

CarlH

It can be downloaded from the Galaxy Store.

CarlH

Do you have a screen protector or case on it, @Sarah36?

CarlH

Do you have them connected to a phone, @Utkudemir?

CarlH

Hi @Haider_Shahab. Is the Wearable app up to date on your phone?

CarlH

Hi @Danpagos. I think it's the M8 screws that are needed (but I will confirm this and get back to you).

CarlH

Hi @Ckj119. Just been looking at the specs of this TV and it supports 4K, HDR10+. You may need to tweak some settings on your Xbox One S for this, though I'm not sure if anything other than the Blu-ray films support 4K (you may need to contact Microsoft for clarification).

CarlH

Hi @barosanurexx. Have you had an engineer inspect your TV? This link will direct you to the closest Service Centre in your area.

CarlH

Hi @Magwhy. It might be best if an engineer inspected this. You can find your nearest Service Centre using this link.

CarlH

Was this the email address you used, @RudolfD? galaxybuds@samsungpromotions.claims

CarlH

Hi @AndersLindgren. What time of day have ytou changed it from and to? I know the default time should have been 3:00am.

CarlH

Slight change in policy now! Our engineers are able to inspect and repair phones that have been rooted however this is chargeable. This link will direct you to the closest Service Centre in your area.

CarlH

@LizB wrote: My favourite thing from Samsung at CES was Ballie - what a little love! Although not sure how I'd use it... maybe to take notes? Or for security? I'd attach some spikes to the side and enter Robot Wars

CarlH

Hi @Drole. Do you have a screen protector or case on your phone?

CarlH

Play nice everyone!

CarlH

Hi @Arnas. Can you confirm this is the one you have? https://www.samsung.com/uk/support/model/WIS15ABGNX/XC/

CarlH

Hi @d8smt. If you go in the Bixby Routines and select Before Bed, set the time here. Let me know if this works for you.

CarlH

Hi @GalaxyFan77/. 0.4 seconds of video should be 960 fps and 0.8 seconds of video captured should be 480 fps. Are you in the correct lighting conditions?

CarlH · ‎14-01-2020

Hi @RachMH. Where are these particular contacts saved to (Google, SIM)?

CarlH · ‎14-01-2020

Hi @Acadius. Do you have the same soundbar as @MathiasTejs? Can you also confirm which model TV you have it connected to?

CarlH · ‎14-01-2020

Hi @Acadius. Do you have the same soundbar as @MathiasTejs? Can you also confirm which model TV you have it connected to?

CarlH · ‎14-01-2020

Hi @George16. IS the software all up to date? Which phone (if any) do you have it synced with?

CarlH · ‎09-01-2020

Hi @Drvjmj. How were these tracks originally added?

CarlH · ‎09-01-2020

Hi @DoodleDog. It might be best if an engineer inspects your Galaxy Buds. This link will direct you to the closest Service Centre in your area. Hope this helps!

CarlH · ‎02-01-2020

Hi @Dave99. Is this with all Wi-Fi connections? Are you connecting to 2.4 or 5GHz? Is your software up to date?

CarlH · ‎02-01-2020

Fingers crossed, @ManiacBart!

CarlH · ‎02-01-2020

Thanks. Does this issue occur when you power off your TV?

CarlH · ‎02-01-2020

It may be best if an engineer inspected your TV, @dangillow (as a Remote Management session was unsuccessful in resolving the issue). This link will direct you to the closest Service Centre in your area.

CarlH · ‎02-01-2020

Hi @NinaWildeUK. Thank you for the feedback. I have passed this on.

CarlH · ‎02-01-2020

Hi @Klystron. This particular model doesn't support PVR. The RU7400 does however (available in 43 inches) but only for certain regions (works in UK, not in some EU countries for example). The next 43 inch model to support it would be the Q60. Hope this helps!

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