Hi all. Just received word back from the developers that this bug will be fixed soon. Thank you for bringing this to our attention and for your patience.
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Hi @Karenhoran. We have a link with some troubleshooting steps which may prove useful which you can find here.
I will close this thread but if you do have any questions, please don't hesitate to ask using the link provided.
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Samsung now making G-Sync compatible monitors is pretty big as it's currently AMD FreeSync ones that they manufacture. Be interesting to see the price difference as G-Sync is generally more expensive but I think that's down to Nvidia pricing the tech that way.
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Hi @Balling. I've just heard back from our colleagues regarding this. Unfortunately, they aren't currently supporting VoLTE, VOWiFi in tablets at the moment. I know it's not what you'd like to hear but this could always change at some point.
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@Ooooner . Are the pictures from a channel that is being broadcast or from an external device that's connected to the TV? Can you also check the software version you're currently running? You can find this by pressing Menu/ Settings on your remote and going to Settings > Support > Software Update.
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Hi @Wuzzybear. Sorry to hear this has happened. It would be best to visit a Service Centre for an engineer to inspect your phone. This link will direct you to the closest in your area.
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Hi @Adrian-J. Is your TV currently connected using an ethernet cable? If so, this could be the issue as it needs to be connected using Wi-Fi.
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Hi all. Please submit Error Reports with Log Files using the Members app (within 15 minutes of the issue occurring). In the meantime, I will submit this to the Software Team.
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Hi @Suparat. If you have a SIM free card and wish to use SIM cards from other regions, you will have to make a 5 minute call from Switzerland, using a Swiss SIM card to another Swiss number. Once that is done, you should be able to use any other SIM card. Hope this helps!
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First film I saw at pictures was Superman IV. Later found out that it's so crap because the budget was slashed (filmed in Milton Keynes!) and given to Masters of the Universe.
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I keep meaning to get that but I’m holding out for a Switch port. I still haven’t finished Nier Automata which is also recommended if you haven’t played it.
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Hi @maciekdzialo. The warranty for UK models is also valid in EU couuntries. If you don't have your proof of purchase, it may be best to contact the retailer to see if you can obtain a copy.
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Thanks for the reply, @Gerrymac. Can you check your phone in Safe Mode and see if it still appears? Restart your phone but whilst it's powering up, keep the 'Volume Down' button held until you reach the home screen (Safe Mode will be displayed in the bottom left corner whwn active).
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