Problems with video call on Facebook Messenger

Laila1982 · ‎07-07-2024

Does anyone else experiencing problems with video calls on Messenger? When I try to make a video call ,just white screen comes on.

On other phone works perfectly,so it's not Messenger issue.

BandOfBrothers · ‎07-07-2024

Have you tried any troubleshooting steps at all yet @Laila1982

If you perform a forum search you should find existing threads with some further help within.

Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Laila1982 · ‎07-07-2024

I uninstalled Messenger and installed back. The same. Can make video calls on other apps

AndrewL · ‎07-07-2024

@Laila1982: Please try heading to Settings > Apps > Messenger > Permissions, and make sure that 'Camera' is allowed.

olgut · ‎08-07-2024

I have the same issue samsung 24 ultra

olgut · ‎08-07-2024

White screen when trying to make call in messenger app or receive calls

Jurga1 · ‎08-07-2024

I have the same prpblem. Any solution ?

MojcaBB · ‎08-07-2024

Hi!

I have the same problem with Samsung 24 ultra 🙄

MojcaBB · ‎08-07-2024

I tried everything. Removed messenger and installed it again, checked permissions... But it still doesn't work.

JovanK · ‎08-07-2024

I have the same problem with black screen and I can't see nothing on the screen when someone call me on messenger