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What is wrong with how I see the photo in gallery vs when i post or send it???

(Topic created on: 3 weeks ago)
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Aerilia
First Poster
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Hello,

my Galaxy S24 Ultra is taking good pictures. I have the optimalization set as minimal. I can see the pictures with nice colors (screen setting natural colors). BUT!!! when I send the picture via messenger or whatsapp... or when i uploaded to facebook the colors are dull and muted and greyed out! What is wrong? 

I have tried to edit the picture in gallery. But in gallery i see it with the vivid colors so I don't need to do more saturation or contrast. 

Second thing - I have tried open the picture in linecamera - photo editor and applied some harsher filter and saved it. But the way it saves to my gallery does not match what i see in the linecamera editor. 

It has been almost a year, that I didnt upload any photo to my social media because it turns out dull and muted and I don't want that. I also have no time to resend the photos to another cell phone to edit them there. This cell phone was very expensive and I think I should not need to edit pictures in another cell phones to be presentable.

Can you please help me?20250519_230142.jpg20250519_230500.jpg

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4 REPLIES 4
johnz237
SuperStar
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Messaging apps and social media compress images, sadly. I don't know which exactly, but most do—it's to save server storage. Nothing wrong with your device- just developers wanting to reduce server usage-  optimize storage space, reduce bandwidth usage, and improve page loading speeds for users optimize storage space, reduce bandwidth usage, and improve page loading speeds for users.

Even on the Samsung Members app, they may look slightly different in quality.
Aerilia
First Poster
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I don't really need the quality. I am totaly OK with more blurred pictures. Not so sharp, it's OK. But why they loose color?

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johnz237
SuperStar
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Image compression also limits color gamut, to my understanding. As to why? The reason is the same as reducing quality. Though- this to me (in personal experience isnt SUPER noticeable. There are ways to get beautiful pictures on social media- ive seen so many on even here in the members app
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Joeeye
Legend
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It's because your gallery is displaying all the HDR meta data embedded in your photo's. When you send these images, they are likely being converted and this information is lost. The S24 and S25 series phones screens are calibrated to show the enhancements these photos have natively within the Gallery App (Google Photo's should work too, but it's format dependant).

If you have photos from older Galaxy S cameras (as far back as S8 series I believe) you will notice the brighter enhanced images compared to previous Samsung devices screens. If you wish to disable this feature (note you will not see the HDR enhanced images) and keep the photos looking consistent to other, non compatible devices screens, go to Settings>Advanced features and disable Super HDR.

To sum it up, Facebook does not support Super HDR images and therefore you cannot share the pictures as seen on your phone natively to others via this platform. This is why they will always look dull compared to what you are seeing on your S24s screen in the Gallery.gpsRdjNXgz.png
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