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Problems with video call on Facebook Messenger

(Topic created on: 07-07-2024 02:02 PM)
16025 Views
Laila1982
Apprentice
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Does anyone else experiencing problems with video calls on Messenger? When I try to make a video call ,just white screen comes on.
On other phone works perfectly,so it's not Messenger issue.
28 REPLIES 28
Abalaru
First Poster
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Same issue with the messenger app with black screen i can't see nothing on the screen when someone call me
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DianaP
First Poster
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Im experiencing the same ***** problem, just today I bought the phone samsuns s24+, and messenger video call doesn't work, well I can hear the persond, but the white screen is locked, and I cannot do anything,  not even to end the call. Maybe anyone has a solution. Also during the messenger setup I press allow sounds, video and everything,  deleted and reinstalled couple of times and nothing works. Im desperate,  is it a problem with a phone???

 

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Kynkeh
Student
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Hey i finally figured out how to fix it. All you need to do is a download an older version of messenger on youre device something like version 460 should work

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DianaP
First Poster
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Please tell me how to do that? Cus when I go to google store they show only the newest.... thank you ❤️

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Croco07
First Poster
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Same issue S24ultra 4 days new. 😳
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Kynkeh
Student
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U need to download from google https://facebook-messenger.en.uptodown.com/android/versions 

Heres the link to where I got it from or you could just search messenger download old version

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Kynkeh
Student
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It migth say file migth be harmfull but it is not 

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Kynkeh
Student
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Not the phones foult this issues on mark

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DianaP
First Poster
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It worked 🥳🥳🥳 thank you so much

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MojcaBB
Apprentice
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Hi!

Did anyone else try do download older version?

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