S23 ULTRA WIFI 6 ISSUES PERSIST AFTER APRIL UPDATE

[sebseb88]

So I thought April's update would bring a fix for the dreaded WiFi 6 issue but it has done nothing ! 

Issue is weird as it keeps on coming and going as in it'll all be fine for a day or 2 and then happens again and is so frustrating ! What used to work for me before the April update was toggle WiFi on and off on the phone and it would be ok but for a while but now it won't help, the only odd thing that does temporarily work is when I have the issue of WiFi not loading anything up / stalling is to long press the WiFi icon in notification panel then WiFi straight away shows connected again and then switch back to what I was doing. Definitely a bug from the S23 Ultra side ! 

Never had a problem with my old S22 ultra / Fold 4 / Flip 4 / iPhone 14 Pro max, only happens with this phone !

I have a pair of mesh eero pro 6 routers which I never had an issue with and all devices I have connected to it always worked (both WiFi 5 and 6) just this phone.

Spoke to Samsung on twitter just before march update and they said they were aware of the issue and we're working on a fix but then came march update, nothing... Then came April update, nothing. When I spoke to them again on twitter they were like, sorry to hear we haven't heard about any issues regarding WiFi on S23 Ultra 🤦 so back to square one I guess !

Absolutely love the phone but this issue is a main one for me, I mean it's 2023 who doesn't need reliable WiFi nowadays !

[Fivedollarones]

Disable DSS Transitioning and Band Steering in your AP device settings. Also turn off the 2.4ghz radio for wifi6 and only enable 5ghz. 

Ran into this issue last night and with lots of trial and error figured out it was these settings. Wifi6 is now fast and stable with no connection drops or flopping as I like to call it. 

[Andresito1979]

Hello, I also have the same problem and I also pre-ordered it. I will never pre-order anything from Samsung any more!

[MrMunster]

In USA here. I have direct acknowledgement from Samsung about the issue. They say that the issue is going to resolved by the July update. Fingers crossed!

[Headers]

My WiFi doesn't even have WiFi 6 I have the s23 7 days old and still having massive wifi issues. Not connecting then saying without Internet. It's absolutely destroying my data

[Howard56]

Chatted with support which was useless as expected. I had already reset my connection settings and they told me to try deleting app-by-app in safemode despite this being a day 1 issue for me and lots of posts online. I was finally told to drive 3 hours to a service center where they'll "take care of it immediately". lol!

Glad to see that MrMunster was told by Samsung that we can expect a fix in the July update. Fingers crossed!

[Dan Germany]

Problem not solved with July Update 2023. That is very bad!

[sebseb88]

Yep I know I installed it last night and still having the issue ! The thing is it's definitely software as it'll be absolutely fine for a week or so and then for a few days it'll be terrible again to the point I want to snap the phone in half ! It's definitely not my WiFi like Samsung suggests as all my other appliances in the house work no problem ! I was giving this update the final chance but still it hasn't fixed it, I'm flogging the phone to get something else, had enough of Samsung ! I don't judge a company for making mistakes, I judge them on their capacity of solving said mistakes and in this case they have been abysmally poor ! I know Samsung is not gonna give two **** about it but that's me done with Samsung now !

[MZ66]

I had the same problem before. Checked through all the settings and went into intelligent WIFI and turned off "switch to mobile data". After that, both wifi 6 and wifi 6E have been stable, so check if it helps you too!

[DANIELE-ES]

Me and my wife both have the same problem (s23 ultra), not solved with the july update. I opened a ticket with Samsung and after the first answer (reset settings bla bla bla) I didn't answer again. The usual useless support. It is a known bug and they are still not able to solve it...incredible!

[TOUSEEF877]

1. Restart your phone: Sometimes, a simple restart can fix temporary glitches and improve Wi-Fi connectivity.

2. Forget and reconnect to Wi-Fi: Go to your phone's Wi-Fi settings, forget the problematic network, and then reconnect to it. This can help establish a fresh connection.

3. Reset network settings: In your phone's settings, look for the option to reset network settings. This will restore your network settings to their default values, which can resolve connectivity problems.

4. Check for software updates: Make sure your phone is running the latest software version. Manufacturers often release updates to address known issues and improve device performance.

5. Toggle Airplane mode: Turning Airplane mode on and off can help reset your phone's wireless connections.

6. Check your router: If the issue persists, it might be related to your Wi-Fi router. Check for firmware updates for your router and try resetting it.

7. Network congestion: If you're experiencing slow speeds or intermittent connectivity, there might be network congestion in your area. Try connecting to a different Wi-Fi network to see if the issue persists.

8. Contact support: If none of the above steps work, reach out to Samsung support or your phone carrier for further assistance. They might be able to provide specific troubleshooting steps for your device and situation.

Please note that these are general suggestions, and the steps may vary slightly depending on your phone's specific model and software version. If the problem persists, it's best to get in touch with Samsung's customer support for more personalized assistance and potential solutions to the Wi-Fi issues you're experiencing with your S23 Ultra.