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S23 ULTRA WIFI 6 ISSUES PERSIST AFTER APRIL UPDATE

(Topic created on: 06-04-2023 08:28 AM)
21321 Views
sebseb88
Explorer
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So I thought April's update would bring a fix for the dreaded WiFi 6 issue but it has done nothing ! 
Issue is weird as it keeps on coming and going as in it'll all be fine for a day or 2 and then happens again and is so frustrating ! What used to work for me before the April update was toggle WiFi on and off on the phone and it would be ok but for a while but now it won't help, the only odd thing that does temporarily work is when I have the issue of WiFi not loading anything up / stalling is to long press the WiFi icon in notification panel then WiFi straight away shows connected again and then switch back to what I was doing. Definitely a bug from the S23 Ultra side ! 
Never had a problem with my old S22 ultra / Fold 4 / Flip 4 / iPhone 14 Pro max, only happens with this phone !
I have a pair of mesh eero pro 6 routers which I never had an issue with and all devices I have connected to it always worked (both WiFi 5 and 6) just this phone.
Spoke to Samsung on twitter just before march update and they said they were aware of the issue and we're working on a fix but then came march update, nothing... Then came April update, nothing. When I spoke to them again on twitter they were like, sorry to hear we haven't heard about any issues regarding WiFi on S23 Ultra 🤦 so back to square one I guess !
Absolutely love the phone but this issue is a main one for me, I mean it's 2023 who doesn't need reliable WiFi nowadays !
77 REPLIES 77
TOUSEEF877
Student
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good newa

 

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zeeshany
First Poster
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Having same issue with Unifi Wifi 6 AP.
have made some settings changes on the phone as mentioned on page 3, will see how it holds.. 
frustrated.

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zeeshany
First Poster
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I can see the difference after the changes made. 
no drops observed so far on Unifi wifi 6 APs.
I'll also test on eero wifi 6 AP once i visit my relative house.

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zeeshany
First Poster
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Seems the issue is back with August update! Anyone else facing same unstable issue on wifi6 with August update, users having unifi setup specifically?

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Rulexfire
Apprentice
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Same issue here... S23 Ultra 1tB. A lot of money for what?

Hope that at least with OneUI 6 they will fix this problem.

I'm tired of this big and well known issue, and I will change my Galaxy S23 Ultra for the next Pixel 8.

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Marselaar
Pioneer
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Problem still exists. I've rollbacked the changes made on page 3 now. 

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JoefromNYC
Explorer
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It is now end of December 2023.  Has this issue been rectified?

I have an S22 Ultra with disastrous WIFI6 connection in an environment with a high quality router along with extenders.

It seems Samsung has not fixed this problem for the S23 Ultra?

Or has it?

Is it a flaw that will continue into the S24 line?

I might have no choice but to go with an iPhone 15 pro max.

Having WIFI calling failing is just unacceptable.

 

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MrMunster
Apprentice
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It's a router issue, not the phone. Some routers that are wifi6, really aren't able to handle it properly. Especially multi-channel ones.

Marselaar
Pioneer
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I don't think so. All my other devices work great with my router on wifi6 except for s23 ultra. Problems are gone again, so I definitely know it is in s23's firmware. Solved, reintroduced due to lack of regression testing and now gone again. 

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JoefromNYC
Explorer
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I agree. It is not a router issue.  

I have two Samsung S23Plus's in the house plus a iPhone 15 Pro Max and they work perfectly.

Visitors that come into the house and use the WIFI on their non-S22 or S23 Ultra phones have no issues. 

It is and has been a very specific antenna related hardware/software problem that Samsung had not addressed as of August.

I was just checking to see if there was any movement since then.

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