No incoming ring sounds\notification sounds on phone with Watch 4 connected

[FlyboyLDB]

No incoming ring sounds\notification sounds on phone with Watch 4 connected after watch 4 update on 11/28/2021. I have checked to ensure nothing changed. Nothing muted. I want\need audible ring\notification sounds on phone. With watch powered off, all works as normal. I have reset the watch 4 to no avail. I have sent a support request with no response. Never had this issue with the Watch 3. Watch 4 worked fine (ring\notification sounds on phone worked) until the update. Not sure what I can do other than wait for another update in hopes that it corrects the issue.

[xSteveuk]

Hi,
This page maybe helpful

Manage notifications on your Samsung smart watch

https://www.samsung.com/us/support/answer/ANS00061433/

[FlyboyLDB]

Thanks for the reply. I have been through all of those steps. Nothing is muted. Still, no ring\notification sounds on the phone once the watch 4 is powered up and connected to the Samsung phone. Something with the last watch 4 update. I can see that a phone call is incoming on both the phone & watch 4 and I can answer and hear the caller just fine. I just need audible ring sounds on the phone when the the Watch 4 is connected. It worked without intervention prior to the watch 4 update. Samsung is unresponsive. 

[AndrewL]

@FlyboyLDB: For clarity, does the watch emit a ringtone while it is connected to the phone? On the watch itself, try heading to Settings > Notifications > Mute notifications on phone, and toggle this option off to see if this helps. Also, on the Galaxy Wearable app on your phone, head to Watch Settings > Notifications > Sync Do Not Disturb With Phone, and toggle this option off, if applicable. If you use Bedtime Mode or Theatre Mode on the watch, try disabling these features via Settings > Advanced Features, as they will also mute incoming calls. 

[KevlaKevlon]

I've got the same problem. My watch is connected, but has been for over a year. Only recently I realised that every time I get a call (Phone or Whatsapp) only my watch vibrates. The call doens't even show up on the display of the phone. And when I unlock my screen I still have to drag down the notification bar and look for the call in the list. I hope someone can help (not just with a link to some support page)

[mp691]

I have the same issue. Has anyone on the tread solved the issue?

[Irbrenda]

I have the same issue with the Galaxy Watch 7 and the Fold 6 phone.  When my watch is on, I do not hear any alerts on my phone, nor does it ring, but it will ring on my watch.  I do see I had a call on my watch as well as I have text messages.   No more alert sound for texts when the watch is active.   I want to hear the phone as well as the watch.  

[AndrewL]

@Irbrenda: On your Watch7, please try heading to Settings > Notifications > Mute notifications on phone, and toggle this option off if it is active. This will ensure that notification sounds are generated by your Phone and Watch7 when they are connected via Bluetooth. 

[Harls85]

Does not work

[Irbrenda]

And it does not work for me after doing any of the above steps.   I have given up.