Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution Solved

Original topic:

Tv plus is missing on my new TV TU 7000 2020

(Topic created on: 05/07/20 09:28)
First Poster
Options
TV

I just bought a Samsung TV TU7000 I want to find the TV plus app but no matter how many time I reset my smart hub or change region I still can't  find TV plus anywher.

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
Explorer
Options
TV
Maybe tv plus support is disabled in the service menu?

View solution in context

0 Likes
Reply
22 REPLIES 22
Moderator
Moderator
Options
TV
@Seyha: If you have connected the TV to your home Wi-Fi network, then please try going to Home > Live TV > Channel List > Press the directional button in the Channel List to move to the Category list. Use the up and down directional buttons to move within this list, and press the Select button to choose a category you want from the Category list. The Category list contains All, Samsung TV Plus, Favourites, Channel Type, Sort and Terrestrial, Cable or Satellite. Use the up and down directional buttons to move to TV Plus, and then press the Select button. Does this resolve your issue?

First Poster
Options
TV
I’ve entered the Chanel List but There’s only the Channel from From My Cable. Or maybe because I did the Auto Tuning and Cause all previous channel deleted ? I remember that I saw the all those Chanels at first time turn on Tv. But now it’s all gone is there solutions to restore it back ?
0 Likes
Reply
Moderator
Moderator
Options
TV
@Seyha: Can you try going to Home > Live TV > Channel List > Edit Channels > Restore Samsung TV Plus, to see if this works for you?

0 Likes
Reply
First Poster
Options
TV
There is no Restore option available. The only live Tv app that available is only Live TV terrestrial. Or Maybe because my Region ?
0 Likes
Reply
Explorer
Options
TV

You need to connect the TV to your WiFi and accept all terms and conditions.
I suggest reset and start again.

0 Likes
Reply
First Poster
Options
TV

I've reset it many times already.still, no matter how there's no TV Plus Show on my Home Menu. 

0 Likes
Reply
Explorer
Options
TV
TV is connected to WiFi?
TV plus channels should show under DATA when auto tuning the TV.
0 Likes
Reply
First Poster
Options
TV

My TV is connected with internet wired. The channel I found only from cable there's no Data. I saw the ads about TV plus on my tv when I click on it it's show no source 

0 Likes
Reply
Explorer
Options
TV
Are you in one of the following regions?

Samsung TV Plus is available in a total of 11 countries worldwide: US, Canada, UK, Germany, Austria, Switzerland, France, Spain, Italy, Thailand, and Korea (where it initially launched).
0 Likes
Reply