My Samsung 8k 65inch Q900T Screen is Peeling Off

[JamieK214]

 

 

 

Hello.

I have a QE65Q900T 8K QLED TV that I paid around £3000 for has it’s screen peeling off down the centre and sides. I am completely shocked that a TV at this price and range would be having such a ridiculous issue that has now made it unusable. How can this be sold as a consumer product knowing that the screen will eventually peel off? Can someone please help me with this.

[leicesterMan]

You need to go back to the place you bought it from

[Tehmeng]

Uu, I'm a TV technician, but never saw anything like this. Can I ask where you brought it and have you asked Samsung for help?

[ChrisM]

Hi @JamieK214 

This certainly is not what we like to hear, or would expect from one of our TV's.

Are you able to send us a Private Message to our team account Sam_UK?: https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/1716597? 

(Guide on how to send Private Messages here: https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm... ) 

[GoJo1]

I recently bought my first 43" Samsung smart TV. It is the type that the bevel does not cover the screen ive learnt. In my ignorance I thought this was a screen protector and started to peel it off. Wasn't until I realised that there was no picture behind that I realised my mistake. The screen just peeled of so easily that reinforced my belief it was screen protector. I am now left with a damaged TV.
I feel this is design and information flaw and there should be at least a warning that there is not a screen protector .
Any recommendations for how to repair the screen?

[DobbyD]

I'm having the same issues! Just not as extreme. Possibly the TV needs to be recalled?! Where you able to get the TV replaced? I just made a complaint to the store I purchased it from, they're sending a technician our soon