01-11-2022 02:02 PM in
TV
Hello.
I have a QE65Q900T 8K QLED TV that I paid around £3000 for has it’s screen peeling off down the centre and sides. I am completely shocked that a TV at this price and range would be having such a ridiculous issue that has now made it unusable. How can this be sold as a consumer product knowing that the screen will eventually peel off? Can someone please help me with this.
01-11-2022 02:53 PM in
TV02-11-2022 07:49 PM in
TV03-11-2022 09:42 AM in
TVHi @JamieK214
This certainly is not what we like to hear, or would expect from one of our TV's.
Are you able to send us a Private Message to our team account Sam_UK?: https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/1716597?
(Guide on how to send Private Messages here: https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm... )
12-11-2022 01:48 PM in
TV13-04-2023 05:22 AM in
TVI'm having the same issues! Just not as extreme. Possibly the TV needs to be recalled?! Where you able to get the TV replaced? I just made a complaint to the store I purchased it from, they're sending a technician our soon