01-11-2022 02:02 PM in
I have a QE65Q900T 8K QLED TV that I paid around £3000 for has it’s screen peeling off down the centre and sides. I am completely shocked that a TV at this price and range would be having such a ridiculous issue that has now made it unusable. How can this be sold as a consumer product knowing that the screen will eventually peel off? Can someone please help me with this.
03-11-2022 09:42 AM in
This certainly is not what we like to hear, or would expect from one of our TV's.
Are you able to send us a Private Message to our team account Sam_UK?: https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/1716597?
(Guide on how to send Private Messages here: https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm... )
12-11-2022 01:48 PM in
13-04-2023 05:22 AM in
I'm having the same issues! Just not as extreme. Possibly the TV needs to be recalled?! Where you able to get the TV replaced? I just made a complaint to the store I purchased it from, they're sending a technician our soon
14-07-2023 04:11 PM in
@Members_jN9UTtP: If you have encountered a similar issue to the OP, then this will require an engineers inspection in order for the root cause to be diagnosed, and for the necessary repairs to be carried out. With this in mind, please head to samsung.com > Scroll to the bottom of the page > Contact us, and reach out to us via your preferred contact method, and an advisor will be able to look into this further for you.
2 weeks ago
I have the exact same issue with
SAMSUNG - QE65Q900TSTXXU 65" Smart 8K HDR QLED
. It looks like it’s peeling around the edges.
the tv is less than 2 years old and really hope that Samsung can offer a replacement.