About ChrisM

ChrisM

Thanks for that. It looks like your software is up to date. Let's try a reset of the TV. Go to Home > Settings > Support > Self Diagnosis > Reset. You'll then be asked for a 4 digit PIN which is usually set to '0000'. Note this will return the TV back to the default settings, so any adjustments you may have made to the settings will be lost.

ChrisM

Hi @Checho_85 If you see a key indicator rather than a lock, this means that the door is locked. This may be because the child lock is on but may also be because the cycle is not finished or the machine has detected an error. Note that after some cycles, the machine and laundry will be hot when the cycle ends, and the machine will only unlock after it has cooled down for safety reasons. Does the machine display any error message?

ChrisM

We're really pleased you're enjoying the Frame TV, @Tenku. Thanks for sending through your suggestions. We'll be sure to pass these on to the relevant team for consideration.

ChrisM

Hi @rushy7 Are you still having this issue? If so, could you send us the current software version of your TV please? Go to Home > Settings > Support > Contact Samsung.

ChrisM

Hi @mo25 Did you manage to resolve this? Have you tried setting up the PIN again?

ChrisM

Hi @Slainagain Are you still having this issue? What's the model code and software version of your TV? Go to Menu > Support > Contact Samsung, or for newer TV's, Home > Settings > Support > About This TV. Are you able to send us a photo?

ChrisM

Try disconnecting any external devices you may have connected to the TV and then unplug and plug back in, @Kei1992.

ChrisM

Hi @Trieu It seems there is a software update for your TV to version 1103.2. Go to Menu > Support > Software Update > Update Now. If for any reason you're having problems with this, the software update can be downloaded to a USB stich here. Let us know how you get on.

ChrisM

Hi @Kei1992 is this still happening? Have you tried unplugging your TV from the mains supply for a few minutes before plugging back in?

ChrisM

Hi @kenco07 We're afraid the Gear VR SM-R323 is not compatible with your Note9. Have a look at this useful link.

ChrisM

Hi @TheKutts if you select 'reply' on this thread, you'll be given an option to 'Choose File'. This will then allow you to locate your screenshot providing it's been saved and then upload it to your post. Hope this helps!

ChrisM

Hi @Ashleighcox Could you tell us the full model code and software version of your TV? Go to Home > Settings > Support > About This TV.

ChrisM

Hi @JonasHess Could you tell us the current software of your TV? Go to Home > Settings > Support > Contact Samsung.

ChrisM

Hi @muhammadshan Are you using the standard web browser app on your phone? Have you tried a different browser?

ChrisM

Hi @Bebo1011 We're working closely with lots of companies to make Samsung Pay readily available to as many of our customers just as soon as possible. We'll be certain to pass on your feedback.

ChrisM

Hi @Andyk61 Are you referring to the standard email app on your phone? Have you got your Gmail account set up on that app?

ChrisM

Hi @Michael7117 Is this just for reference purposes? Where do you have your playlists stored and which music app are you using?

ChrisM

Hi @jojo1966 There should be no reason why your Galaxy Buds won't pair with your Galaxy Tab A. What software version do you have on the Tablet?

ChrisM

Hi @Rob_Coles Does this show on a picture test? Go to Home > Settings > Support > Self Diagnosis > Start Picture Test.

ChrisM

Hi @MaxiQuartz-serv Did you manage to source this? If not, have you tried a third party website search?

ChrisM

Hi @BIBURYBILL Are you still having this issue? Could you tell us the full model code and software version of your TV? Go to Home > Settings > Support > About This TV.

ChrisM

Hi @Cameron1994 Are you still having this issue? Could you tell us the full model code and software version of your TV? Go to Home > Settings > Support > About This TV.

ChrisM

Hi @Caz66 Does the music player play OK directly through the phone speaker when not connecting to the Bluetooth speaker?

ChrisM

Hi @NizarOfNazareth Are you using the SmartThings app?

ChrisM

Hi @mrg73 Let's see if we can get this resolved. Could you tell us the software version of your TV please? Go to Home > Settings > Support > Contact Samsung.

ChrisM

Hi @Faybe Apologies for the late response. Did you manage to get this sorted out?

ChrisM

Hi @Moose14 Your post seems to have slipped through the net so apologies for the late response. Did you manage to get this sorted out in the end?

ChrisM

Hi @onqun Samsung Printer support is now being managed by HP . The number to call to reach a HP agent is +44 (0) 207 949 0416. You may also try the HP Support Web at www. hp .com/support/samsung. Hope this helps!

ChrisM

Thanks for the info, @JAMES4578!

ChrisM

Thanks for the links @JAMES4578. Very useful!

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