As well as participating in our boards through our threads, the Samsung Community has a Private Message feature available to users on a browser. At the moment, this is not yet available on the Samsung Members app version of the Community but you can always head to our web version on a browser to access this. Here's the link: https://eu.community.samsung.com/t5/english/ct-p/uk
How to Private Message on the Samsung Community: Quick Guide
How to Private Message on the Samsung Community: Full Guide with reference screenshots
You can contact the moderators who are live on the Community through our team account @Sam_UK or message an individual moderator that you meet on the Community if you have a question or want to report something.