Not having paid 12 mths makes sense, but if thats the case why dies the Samsung algorithms 1, invite you to join before yout 12 mth anniversary 2 accept you when you apply before Klarna refuse you? Its a Cluster-#$%&,! If the 12 mth situation is correct then I wint get accepted untill 25th of this month, which was when I signed up and paid my deposit Or is the anniversary of your 1st payment 🤔 not sure either of them are correct or whether Samsung or Klarna kniw either!  ... View more

Hi, just saw your message on the board, about problems with the pre order on the Upgrade Programme through the lounge and from the invitation email link. I having the same problems as the other users posting on here. I received my invite as an existing member of the UP, but, and I have tried umpteen times, Everything goes as you would expect, my current phone is recognised, I impute the existing Klarna contract number, select the new phone, select the free gifts, then fill in the blanks, DoB, date for delivery, household income etc Klarna then acknowledge My account with them and my Bank account stating they would use this for payments but when I then hit the payment button it buffers before stating I'm unsuccessful at this time???? Would it be down to exact date of current contract 1 yr anniversary? Your help would be appreciated 👍 ... View more

@Sam_UK please see the above comment from myself! I have contacted both Samsung and Klarna and carried out the basic suggestions remove cache use Samsung internet try this try that but still cannot get onto the payment page? This is very annoying and embarrassing for Samsung! It has happened to me before so I am not happy that an organisation that can develop revolutionary TV technology can't get a few algorithms together, they knew that there was a massive problem last year, but haven't sorted it for this year? Please can you let me / us know why this link to Klarna is not working? Thanks Jim ... View more

Exactly, when you get to the link to payment page it doesn't connect and then tells you you cannot upgrade with klarna ! So bloody annoying! ... View more

Has anyone else had problems trying to upgrade to the S21 using Klarna? I have been trying since the invitation email on Friday to book my pre order but continually get knocked back at the payment option! Klarna recognised my account for this device, S20, but when offered to hit payment the answer comes back that I have been unsuccessful? Have contacted Klarna, on Friday, who have not got back to me yet and then Samsung today, who suggested various ways to succeed, clear cache etc, but I still can't get to the payment page? This happened last year and I ended up getting a new phone but they had not took my existing phone off me and I was paying fir 2 phones for 2 mth's before I realised? Samsung didn't help about that!  Please let me know if you have a solution or have seen one on how to proceed  Cheers  Jim ... View more

My S20 Ultra hasnt got it yet 😎 ... View more

I got my S20 Ultra on pre-order and you got the Buds then, must say would have preferred a Galaxy Watch as I had Buds from my S10 the previous year 🤔 ... View more

Thanks, I have been looking at whats available on the big A, just the Samsung one would be better, as they always tell you to use theirs 😎 ... View more

Thankyou 👍 ... View more

Just downloaded the Beta this morning and haven't really had time to investigate much, all seems to be working although I had to uninstall and reinstall ine of my sports scores apps?  ... View more