IG: @noel_fielding I think it's the show that we all needed in 2020… The Great B ritish Bake-Off..   The #GBBO bubble has shone a light in this strange time in the world and connected 7.9 million viewers as they tackled Battenbergs and a technical challenge that made your heart jump. An experience that we all faced, GBBO had to adapt to work in the world of covid and was even delayed to make sure that we could listen to the PM's coronavirus briefing. For me, it's the show's uplifting nature that soothes me and drives me to watch, the passion for baking and connections people make you feel at home.    With all this extra time in the home, have your culinary skills got any better?   We'd love to see pictures of your new or enhanced culinary skills (and hear all about your bakeoff predictions and opinions).   (Just need to let you know, this is an opinion piece and Samsung have no affiliations with GBBO, I just enjoy the show and like the conversation) ... View more

We're really excited to announce that the first of our co-created Not a School self-learning courses, Turn Climate Anxiety into Positive Action: How can technology unlock activism in everyone, opened on 21 st September 2020. This course is free and available to anyone who is interested, and its self-driven style allows you to absorb and reflect on the content at your own pace,  so why not join the conversation?   We’re all fully aware of the urgency and gravity of the global climate crisis, but at the same time, we may feel it’s too daunting to tackle as individuals. This year, Samsung Not a School explores the climate crisis by framing it around accessibility and community building – taking you on the sustainability journey and exploring how we can apply tech solutions to unlock activism in everyone. We’ll explore topics ranging from food waste and plastic, to fast fashion and the impact of COVID-19.   This course is designed to help us put our critical thinking caps on to look for solutions to inspire a better future by broadening our knowledge and perspectives by connecting and conversing with peers and experts to answer the big question about turning climate change into positive action.   What this course covers Climate Anxiety to Active Hope Balancing act(ivism) - using it and protecting it Turning anxiety into positive action A better way: How technology and compassion can create a better world for our increasing population Being an optimist in the age of anxiety How to create positive environmental change How can technology unlock climate activism in everyone   Join us on this course by registering on FutureLearn. This topic is also a passion point for us here in the Samsung Community and we will be creating spaces to have bring conversations inspired by this course to life in threads in our Not a School Discussion boards.   We'd love to know what you think about the course and if you'll be joining us.    Discover more and explore Register for Not a School   at Future Learn Introducing Not a School: The alternative education experience Meet the Not a School course ambassadors Not a Register: Sharing your stories: Introducing yourself and getting to know each other     ... View more

Not a School creates a space that allows you to connect with peers and experts in their field.  We encourage you to join and drive the conversation by registering for the free course; embracing the questions and dialogue that it creates between us so that we can look towards the future and shape it in a meaningful way.   To help us on this journey, we have connected with some inspiring experts including our Course Ambassadors that we'd like to introduce you to.    Lady Leshurr Musician, Rapper and Not a School course ambassador   “Even outside of Covid-19, 2020 has been a catalyst for many important issues that are impossible to ignore. It can be difficult to think of yourself as an activist or having the power to have a positive impact on the world in the current climate, but it really starts with being able to engage with these topics that we feel passionate about. That’s what lights the spark that creates change.   Right now, we’re seeing a generation of young voices that have the drive to create a better future for everyone, and technology can give them the platform to innovate and share ideas on a global level. Not a School gives this incredible opportunity to be empowered, to collaborate and be creative on exactly how we can use technology compassionately to solve the issues we’re facing.” – Lady Leshurr   Lady Leshurr rose to fame with her YouTube series Queen’s Speech. Her lyrics blend pop culture references with politically-conscientious rhymes captivating the social media age with millions of views on YouTube. Lady Leshurr’s work has been dubbed the etiquette bible for the social media age. While the UK rap and grime scene continues to grow, Lady Leshurr is fast becoming one of the most successful rappers in the game.   IG: @imladyleshur   Jack Harries Documentary film-maker, climate activist and Not a School course ambassador   “In the past twelve months, we’ve seen young people really step up to take action on the subjects that matter and throw themselves into activism of all kinds, which is encouraging when we think about the level of compassion and commitment we need to solve some of these major challenges.   But we all learn differently, and the conventional education system isn’t always geared up to give everyone the skills they need to become leaders and game-changers. What’s exciting and different about Not a School is that it looks at ways to address the inequalities we face as a society with technology, but through a lens creativity and collaboration.”– Jack Harries   Joining the Not A School course ambassadors is documentary filmmaker and environmental activist, Jack Harries. At 18, he co-founded JacksGap – a YouTube platform that explored forced migration, mental health and environmental issues. He also co-launched Earthrise Studio – a media company and educational platform dedicated to communicating the climate crisis.   Jack has always been connected to the power of film and story-telling. The ability of films and documentaries to transport and connect you directly into someone else’s life, to understand another person’s perspective resonated with him profoundly empowering his own passion for education and the discovery of the important narratives in the world around him. This inspired him to tell stories from across the world that can be shared with a global audience to help others embark on that same journey of learning.   IG: @JackHarries   Liv Little Author, producer, journalist, and Not a School course ambassador   “Equal opportunities and education for all is something the world has been working towards for years, but 2020 has hammered home the need for this like never before. Young people are now more immersed and connected to the world and its societal challenges than previous generations – and that’s why they are the ones with greatest potential to make a lasting positive change.   Technology can play a key role here – offering access to knowledge, resources and tools needed to solve some of the most pressing issues that we currently face. We may all understand and express compassion differently but should remember that everyone can have an impact – big or small – by inspiring, challenging and teaching each other on the way we can create a better tomorrow through education.” – Liv Little   Not A School Course Ambassador Liv Little is a curator, audio producer, filmmaker and the editor-in-chief of gal-dem – an online and print media publication committed to telling the stories of women and non-binary people of colour. At its heart, harnessing technology and new platforms to address misrepresentation by taking control of the way that you are portrayed, by owning your own voice and story allows you to shape debates that will shift discussions and create new ways of thinking.    IG: @livslittle   ... View more

Welcome to the Not a School discussion board! This is your area to talk about the future of society with a key focus on our roles within it. We’d love to know what you think about education, climate and social responsibilities in the Digital Age.   What is Not a School? In partnership with FutureLearn, we’ve combined Samsung knowledge with expertise from some of the most inspiring experts around to create a programme that empowers its students to drive innovation and positive changes in the world. It’s never been a more important time to educate ourselves and learn from each other, so why not sign up for free today?   The Not a School programme engages with 4 key topics, on self-led learning courses that offer you the opportunity to learn about each of the issues at your own pace. Turning Climate Anxiety into Positive Action: How can technology unlock activism in everyone? Solving Inequality in Education: How can technology allow us all to be ‘educators’? Building Human Connection in a Digital World: How can we use technology to end isolation?  Respecting Our Differences Online: How can difference of opinion bring us closer together online? Not a School was launched as a real-life experience at Samsung KX in 2019 for a group of 18-25 year olds, recognising that the next generation of innovators are the key to creating our future. In 2020, this evolved into 2 online experiences - a full-time course for 18-25 year olds and the 4 part course we encourage you to participate in.   To drive this, we need people who really care about the world around them, as our change makers and future shapers.   How can we empower people to inspire a better world? The world we live in today is accelerating at an exponential rate. Look back to 60 years ago and think about growing up in this era. What opportunities for education are there for you? How can you connect with your community? How has the definition of the word Community changed? How far away does South Korea feel to you? Human innovation and technology have given us tools to better understand the world around us, to broaden our perspective by connecting with people across the globe exploring the depths of our oceans, the heart of the rainforest, to explore the stars in the sky and question the meaning of existence.   The world is more connected than ever before and, in many instances, is at the tip of our fingers. Enhancing our ability to connect and collaborate was a key moment in human history that allows us to benefit from collective experience. The whole is greater than the sum of its parts.   And in today’s world, the collectives or communities that we can access are almost unending; you can explore any topic in just a few clicks with people and information only that you might never be able to reach in the real world.   We are responsible for the world that we create and should be mindful of the way that we do this. The future can be an overwhelming thing to think about, but starting the conversation is the first step.   We'd love to hear what you think.   Discover more and explore Register for Not a School at Future Learn Read Samsung's Alternative Career's Report "Not a School - A course like no other" "Edutainment and lockdown learning"  Samsung Announces the Return of Not a School, the Unorthodox Educational Experience  ... View more

  Coronavirus (COVID-19) Information for our Samsung UK and Ireland Community   Updated 15 th  June, 2020   The Global Coronavirus (COVID-19) pandemic is an unprecedented situation, which continues to affect every one of us. First and foremost, our thoughts are with all those who have suffered as a result of the virus.   We have taken considerable steps to ensure the ongoing safety and wellbeing of our customers, employees and business partners across the UK and Ireland during these uncertain times, while minimising disruption.   We also continue to lend our support to the remarkable people on the frontline of this crisis who are working tirelessly to protect our nation at its time of greatest need.   To help frontline staff stay connected and provide compassionate care and support to those who need it most, we have undertaken several measures including donating thousands of smartphones and services.   We’ll Get Through This Together   The world is undoubtedly a different place but we remain strong and are committed to getting through this together by helping people stay connected, safe and healthy.   Our COVID-19 Task Force in the UK and Ireland is carefully monitoring the situation daily to ensure that all aspects of our business are closely following the latest government guidelines on working practices and social distancing to protect our staff, customers and business partners.   From 15th June onwards, in line with the most recent advice, we will start reopening our UK retail and support premises, including Samsung KX, Samsung Experience Stores, Samsung Support Centres and our concessions within Harrods and Selfridges. We are excited to welcome back our customers and colleagues to these spaces but are doing so cautiously with people’s health and wellbeing as our utmost priority.   We wish to reassure customers that we have implemented numerous measures to provide a safe environment for everyone. These include limiting the number of staff and visitors permitted onsite as well as altering store layouts, queuing and implementing one-way systems wherever possible to ensure people remain at safe distances.   We are providing face masks for Samsung staff to wear; we are conducting temperature checks on colleagues on arrival each day; and we have introduced changes to employee work and break routines to respect social distancing guidelines. All staff receive additional training on these new responsibilities before beginning work.   Hand sanitiser is available at stations around the stores, and all display devices are thoroughly cleaned after every use.   For customers wishing to explore our range virtually, Samsung.com now enables live, one-way video calling with Samsung Experts who can offer detailed information and advice on our product and services.   Elsewhere across our UK business, we continue to empower our people to work remotely wherever possible, while also strictly implementing measures in our offices under the latest government guidelines to provide a safe environment for those who need to be onsite.   For the Irish business, we continue to empower our people to work remotely wherever possible, while also strictly implementing measures in our offices under the latest government guidelines to provide a safe environment for those who need to be onsite.   We thank all our  customers, employees and business partners  for their support, patience and understanding over the past few months.   Supporting our Customers   As we have reacted and adapted to the pandemic, we have worked hard to minimise disruption to our Samsung Support services, with teams working remotely and being deployed where they are most needed. We have now re-introduced support for all repairs and we are working closely with our network of authorised service partners to increase capacity for in home repair, pick up service and doorstep repair.   To further support our customers, we have put an extended warranty period in place for all products.  If the warranty on your product expired between 15 th  March 2020 and 15 th  June 2020, you will automatically receive an extension to 15 th  July 2020, further information is available below in our FAQ section.   As we adapt to new ways of working and with the reopening of our retail and support spaces, we have changed how we offer support for customers who visit us. We have put additional safety measures in place and all customers must now book in advance of their visit.  In addition, devices are sanitised before and after each interaction, and technicians carry out their work behind protective screens wearing face masks and gloves.   If you would prefer virtual support, you can now book a one-to-one consultation with one of our Samsung Experts  Link . This is available alongside all of our online support options such as repair tracking, trouble-shooting and repair booking.   Here for each other   We will update this page to give you the latest information as our response to the pandemic in the UK develops. Thank you for your continued loyalty and understanding. Please take care of yourselves, your loved ones and your communities.   The Samsung UK and Ireland Team ... View more

  Coronavirus (COVID-19) Information for our Samsung UK and Ireland Community   Updated 15 th  June, 2020   The Global Coronavirus (COVID-19) pandemic is an unprecedented situation, which continues to affect every one of us. First and foremost, our thoughts are with all those who have suffered as a result of the virus.   We have taken considerable steps to ensure the ongoing safety and wellbeing of our customers, employees and business partners across the UK and Ireland during these uncertain times, while minimising disruption.   We also continue to lend our support to the remarkable people on the frontline of this crisis who are working tirelessly to protect our nation at its time of greatest need.   To help frontline staff stay connected and provide compassionate care and support to those who need it most, we have undertaken several measures including donating thousands of smartphones and services.   We’ll Get Through This Together   The world is undoubtedly a different place but we remain strong and are committed to getting through this together by helping people stay connected, safe and healthy.   Our COVID-19 Task Force in the UK and Ireland is carefully monitoring the situation daily to ensure that all aspects of our business are closely following the latest government guidelines on working practices and social distancing to protect our staff, customers and business partners.   From 15th June onwards, in line with the most recent advice, we will start reopening our UK retail and support premises, including Samsung KX, Samsung Experience Stores, Samsung Support Centres and our concessions within Harrods and Selfridges. We are excited to welcome back our customers and colleagues to these spaces but are doing so cautiously with people’s health and wellbeing as our utmost priority.   We wish to reassure customers that we have implemented numerous measures to provide a safe environment for everyone. These include limiting the number of staff and visitors permitted onsite as well as altering store layouts, queuing and implementing one-way systems wherever possible to ensure people remain at safe distances.   We are providing face masks for Samsung staff to wear; we are conducting temperature checks on colleagues on arrival each day; and we have introduced changes to employee work and break routines to respect social distancing guidelines. All staff receive additional training on these new responsibilities before beginning work.   Hand sanitiser is available at stations around the stores, and all display devices are thoroughly cleaned after every use.   For customers wishing to explore our range virtually, Samsung.com now enables live, one-way video calling with Samsung Experts who can offer detailed information and advice on our product and services.   Elsewhere across our UK business, we continue to empower our people to work remotely wherever possible, while also strictly implementing measures in our offices under the latest government guidelines to provide a safe environment for those who need to be onsite.   For the Irish business, we continue to empower our people to work remotely wherever possible, while also strictly implementing measures in our offices under the latest government guidelines to provide a safe environment for those who need to be onsite.   We thank all our  customers, employees and business partners  for their support, patience and understanding over the past few months.   Supporting our Customers   As we have reacted and adapted to the pandemic, we have worked hard to minimise disruption to our Samsung Support services, with teams working remotely and being deployed where they are most needed. We have now re-introduced support for all repairs and we are working closely with our network of authorised service partners to increase capacity for in home repair, pick up service and doorstep repair.   To further support our customers, we have put an extended warranty period in place for all products.  If the warranty on your product expired between 15 th  March 2020 and 15 th  June 2020, you will automatically receive an extension to 15 th  July 2020, further information is available below in our FAQ section.   As we adapt to new ways of working and with the reopening of our retail and support spaces, we have changed how we offer support for customers who visit us. We have put additional safety measures in place and all customers must now book in advance of their visit.  In addition, devices are sanitised before and after each interaction, and technicians carry out their work behind protective screens wearing face masks and gloves.   If you would prefer virtual support, you can now book a one-to-one consultation with one of our Samsung Experts  Link . This is available alongside all of our online support options such as repair tracking, trouble-shooting and repair booking.   Here for each other   We will update this page to give you the latest information as our response to the pandemic in the UK develops. Thank you for your continued loyalty and understanding. Please take care of yourselves, your loved ones and your communities.   The Samsung UK and Ireland Team ... View more

We want you to get the most out of your Samsung Washing Machine. The washing machine is often the unsung hero of the household appliances, it's so essential to our day-to-day lives, so we should do what we can to help it out!   Prevention is always better than a cure and taking these simple steps will help t o maintain performance and maximise your machine's life.   To do this, we recommend that you regularly:  Clean the filters, drain pump and mesh filter Perform eco drum clean+ cycles Remove foreign objects (e.g. tissues & coins) from clothing and pockets Clean out the door seal, detergent drawer and drawer recess Air the machine out Run cycles following any check or maintenance.   Check out this video for help with these simple steps to keeping your Washing Machine in tip-top condition.    ^SachikoT ... View more