01-07-2018 05:38 PM
Dear All,
I'm trying to find out a solution for this issue since last 1 month, but not able to figure it out. Having samsung smart tv M5570, which was connected through HDMI V2.0 to my Sony BDV-E4100. Now my issue is, not getting dolby digital plus audio in my sound system. Like if i play a movie in netflix, and tv audio set to dd+, sound system not giving any sound. Any suggestions please. To activate dd+.
03-07-2018 11:34 AM
Dear community members and developers please support for my problem.
03-07-2018 12:20 PM
03-07-2018 12:29 PM
@paul1277 wrote:
If something does not work on a new telly send it back and get a replacement rather than being messed around. Everything should work as advertised from day one.
Paul
TV older than 6 months and Sound system already taken 1 month back. Return is not possible. Kindly guide how can i get dd+ sound in my sound system.
05-07-2018 05:01 PM
Hi
We were watching a film on Amazon Prime, and I have the TV connected to the AV amplifier via an optical cable (couldn't get ARC to work so gave up with that). On a couple of occasions the amplifer displayed Dolby Digital Plus being received, so it is possible.
Our audio output settings on the TV are set to "bitstream" I think, which should delivery them unchanged if supported.
Regards
Phil
06-07-2018 03:41 PM
@Phil12 wrote:Hi
We were watching a film on Amazon Prime, and I have the TV connected to the AV amplifier via an optical cable (couldn't get ARC to work so gave up with that). On a couple of occasions the amplifer displayed Dolby Digital Plus being received, so it is possible.
Our audio output settings on the TV are set to "bitstream" I think, which should delivery them unchanged if supported.
Regards
Phil
My friend has a Hisense and that sends a raw audio which when playing atmos films is recognized as atmos on a Denon receiver using the arc. If you can not send a dd+ signal via arc then I would question the tv and think it might be a fault.
Paul
06-07-2018 04:31 PM
@paul1277 wrote:
@Phil12 wrote:Hi
We were watching a film on Amazon Prime, and I have the TV connected to the AV amplifier via an optical cable (couldn't get ARC to work so gave up with that). On a couple of occasions the amplifer displayed Dolby Digital Plus being received, so it is possible.
Our audio output settings on the TV are set to "bitstream" I think, which should delivery them unchanged if supported.
Regards
Phil
My friend has a Hisense and that sends a raw audio which when playing atmos films is recognized as atmos on a Denon receiver using the arc. If you can not send a dd+ signal via arc then I would question the tv and think it might be a fault.
Paul
Yes in my case TV audio muted once dd+ selected. And dd+ content tried with ARC and optical cable but no luck