09-02-2022 04:39 PM - last edited 10-02-2022 09:32 AM by SachikoT ) in
Hi I'm trying to upgrade and everytime I keep putting my credentials in it the upgrade program site it keeps saying my credentials are wrong. I am due an upgrade so how do I proceed?
09-02-2022 04:59 PM
09-02-2022 05:13 PM
09-02-2022 05:19 PM
09-02-2022 05:21 PM
09-02-2022 05:28 PM
10-02-2022 07:00 AM
10-02-2022 08:06 AM
Yes I've been having same issue.
I've spoken to Klarna they confirmed the details I'm putting in are correct and they were going to escalate to see what they could find from their side.
But for sure frustrating and if they don't fix it quick we might miss on the pre-order.
10-02-2022 12:04 PM
I'm also having issues with "wrong credentials" and both Samsung and Klarna have been absolutely useless, Samsung saying its klarnas fault and klarna saying its Samsungs fault and no one I have spoke to or chatted with on live chat seems to have a clue what's going on! Very frustrating and I don't know what to do or who to speak to that can sort it! 😡
27-11-2023 03:16 PM