Can I know, for where we have to send our old Samsung mobile after getting s22 ultra?? And how can we send it ??
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Juli3n
02-03-2022 02:08 PM
If you're like me, I didn't receive my return letter with the
instructions and the blue bag, you mig... View Post
I previously have used Huawei phones and have had no issues, even when my p40 Pro had no Google services. The hardware is excellent. I decide this... View Post
1260 Views
13 Replies
1 Likes
-Yus
26-12-2022 08:32 AM
Ive been waiting from 9th december and been misled and told different
dates, as them dates came i ra... View Post
Ordered on 9th February and nothing to say when i will be receiving it ?
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5 Replies
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LesTom
01-03-2022 06:53 PM
Same as me Glenntech, I also ordered a exclusive colour (graphite) on
the 9th of February with a del... View Post
Hello,
I ordered my tab s8 ultra on the 13th, paid To be delivered on the 25th before 10.30am. Had two different texts first saying it'll... View Post
1492 Views
11 Replies
4 Likes
SyH
09-03-2022 09:57 PM
Hi all .. Hope everyone is well .. just want to update you guys
regarding Tab S8 Ultra's delivery is... View Post
Hi all
This may just have been me being thick but!
I have not received my returns package for my trade... View Post
4326 Views
12 Replies
3 Likes
texasslingers
24-03-2022 03:03 PM
I too have not been sent a returns package and have the following
details for anyone who needs to ge... View Post
When ordering something on samsungs official website and says prepareing dispatch how do you cancel it
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4 Replies
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JAMES4578
28-02-2022 09:12 PM
Could check with support but looks like it is too late to cancel
directly https://www.samsung.com/uk... View Post
I've upgraded from an S21+ to an S22 ultra, had the new phone for a week now but have no idea how to return the S21+. Will Samsung send... View Post
1580 Views
9 Replies
1 Likes
Wilks17
03-04-2022 08:32 PM
About 3 days after I emailed them I got the returns pack through the
post View Post
Hi
I noticed on the Samsung UK website that the date for delivery for S22/S22+ been pushed back to 25 March. I pre-ordered on... View Post
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34 Replies
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Shumon Ahmed
26-03-2022 04:11 PM
I ordered on 25th February for delivery on 25th March and received an
email on 25th March stating it... View Post
Due to issues with the phone, I'm exchanging the s22 ultra I received on Monday for a new one. I've been told this can take 7-10 working... View Post
1492 Views
13 Replies
1 Likes
MadalinK
28-02-2022 07:37 PM
I have also traded in my old phone (Note 20 Ultra). Sent it off today.
Sent it using Special Deliver... View Post
Has anyone previously had success returning a phone received through the upgrade programme?
I have the S21 and received the S22... View Post
428 Views
3 Replies
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BandOfBrothers
27-02-2022 01:07 PM
Ah sorry my bad @LewisP93 🙄 My experience with returning is a phone is
that DPD return the phone to... View Post
My S21 Ultra was replaced by gadget insurance. I was looking to see if I could upgrade to the S22 if it turns out to be better than the S21. Will I... View Post
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4 Replies
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F55
27-02-2022 12:03 PM
Ah yes I did buy the original phone outright. Thanks I'll also try
emailing to confirm it's okay to ... View Post
Hello,
I have pre ordered a new s22 ultra and have seen its due for delivery on the 14th of March (my birthday), 5 weeks away from my... View Post
895 Views
14 Replies
1 Likes
James_D89
05-03-2022 07:42 AM
Update- still waiting for confirmation of shipping! I did get an email
start of the week informing m... View Post
Hi All,
This is mainly aimed at the Samsung team but has anyone else experienced their order being stuck on waiting for approval?
I pre-ordered... View Post
466 Views
3 Replies
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Benty666
28-02-2022 12:28 PM
Exactly. That's what I told them on the phone. More than happy to take
my money but can't supply the... View Post
I can't understand how a company which produces the highest standard consumer electronics can't afford to put a shred of bubble foil (or... View Post
1516 Views
29 Replies
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RXM
01-03-2022 11:31 AM
I'm not biting, I won't be purchasing it either and neither I suspect
will the majority of buyers. B... View Post
I pre ordered the tab s8+ and i missed my DPD delivery twice and now it says on their app the package is being sent back to samsung i have... View Post
504 Views
6 Replies
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Glenntech
26-02-2022 01:39 PM
They never gave me that option with my Z Fold 3 delivery unfortunately.
But luckily I had someone ho... View Post
I preordered a S22+ phantom black 256gb with trade In and 2 year Samsung protection on the 10th of February. After a week it still said... View Post
1490 Views
6 Replies
0 Likes
Dalton Mcgillivary
30-09-2022 11:01 AM
The same thing happened to me 5 times 5 I tried ordering a zflip4 and
the order kept getting cancell... View Post
Samsung, please can you fix your delivery options for the Isle of Man!
I'm trying to order a new phone and it keeps telling me that you... View Post
814 Views
3 Replies
1 Likes
ashley7zn
03-01-2024 04:49 PM
This absolutely sucks! Im also trying to buy a watch and use the trade
in option! Samsung please can... View Post
Hi i order the samsung tab s8+ and i missed the DPD delivery twice and now it says package is sent back to samsung so who do i contact now to... View Post
1699 Views
6 Replies
0 Likes
Philbr58
26-02-2022 09:17 AM
Same here with my S22U order. I specified 6th March delivery but they
ignored that and tried to deli... View Post
I ordered a S22 Ultra on the 9th of February and opted for the online exclusive colour of Graphite, as a result I wasn't surprised that the... View Post
3266 Views
34 Replies
1 Likes
Jon_Lari
28-03-2023 08:24 PM
I had the same or similar issue. I even offer myself to work for them,
if they need help or somethin... View Post
I ordered the phone on the 18th with the order stating 8th March delivery but got the phone delivered today! Very pleasant surprise I must say...... View Post
368 Views
3 Replies
2 Likes