I wanna return my tablet how do i do it please help

[subimper]

Return tablet

[Aklima]

Hi,
If purchased from the shops, U can go there with ur receipt and return it. If purchased online you should have a return postage label which can be taken to ur local post office.

[xSteveuk · Accepted solution]

Hi This page may help you

Return and Cancellations

https://www.samsung.com/uk/shop-faq/returns-and-cancellations/

[subimper]

Do i need to tell samsung before sending it?

[Aklima]

No

[subimper]

Thank you very much for your help

[CrazyTom2k2 · Accepted solution]

One other quick thing before returning your tablet - make sure you factory reset the tablet before returning it to disable Factory Reset Protection!

[subimper]

Hi thank you for telling me i have already factory reset the tablet i wanted to ask i read on samsung policy it says to go on samsung account which i have ordered the tablet through but i did not use my samsung acount to order the tablet so how do i tell samsung i wanna return the tablet
Thanks for your help

[CrazyTom2k2]

Ahh, gotcha!

You're all good, only reason I made sure to mention the reset is because I know the returns process gets more complicated if you don't!

My suggestion would be ringing customer services before returning the tablet, and then they can hopefully arrange a collection from you and stuff 🙂

If you've still got the labels that the tablet came with, you should have a returns label that you can use in there. I'd still recommend ringing Customer Services though, just so they know to expect it back 🙂

[subimper]

Thank you very much for helping me out appreciate it