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Order placed no mail confirmation, No order id, order not showing in ordered history

Posted by 22-07-2024 06:18 PM in Samsung Shop

I had recently ordered the samsung a9+ tablet my payment is done through card its confirmation come but there are no any confirmation from... View Post

23-07-2024 08:33 AM

Sorry, I don't know what else to suggest. You should post to your local community where hopefully a ... View Post

Fold 6

Posted by 22-07-2024 12:30 AM in Samsung Shop

Hello someone knows how to claim the £100 for Google play for buying the fold 6 thanks View Post

23-07-2024 03:20 PM

@Bulk: Please note that, while you are not eligible to claim a £100 Google Play Store voucher with y... View Post

Samsung TV stopped working , samsung refuse to repair

Posted by 21-07-2024 09:12 PM in Samsung Shop

I bought a 70 70” AU8000 Crystal UHD 4K HDR Smart TV (2021) Its worked fine until today when it started... View Post

22-07-2024 10:02 AM

Do a little update , samsung support from the samsung store did call me back as promised. Well done ... View Post

Continue to Payment Button not working in Checkout

Posted by 20-07-2024 02:31 AM in Samsung Shop

As the title reads, I'm attempting to purchase items and when I select my local store it has the option to continue to payment. Doesn't... View Post

13-08-2024 11:07 PM

I have same problem when try to buy a monitor and pay now button not responding at all View Post

Free case for buds 3

Posted by 19-07-2024 07:29 PM in Samsung Shop

Ho everyone i saw that Samsung Italy give a free case for the galaxy buds is anyone know is Samsung UK do the same thing thank you #buds3 View Post

19-07-2024 07:44 PM

Unfortunately I don't know of such a deal in the UK View Post

Samsung order fulfillment - Not impressed!

Posted by 19-07-2024 06:51 PM in Samsung Shop

I've ordered several devices direct from Samsung and until now orders have arrived, well boxed and with all the papers and return envelopes... View Post

02-08-2024 03:21 PM

Same here...I keep checking up on the order and it says "Still processing" and I've gotten several e... View Post

Best Samsung Tablets for Online Learning

Posted by 19-07-2024 01:22 PM in Samsung Shop

Hi everyone,I'm looking for recommendations on the best Samsung tablets for students. Which models offer the best performance and features for... View Post

19-07-2024 01:56 PM

What's your maximum budget? The only ones I use and can honestly recommend are the Tab S8 Ultra if y... View Post

You've lost a lifelong customer - TMT First/Not honoring warranty

Posted by 19-07-2024 12:54 PM in Samsung Shop

My flip 4 keeps powering off and they are claiming impact damage and screen damage. Seems to be a common trend. I won't be paying for... View Post

20-07-2024 05:41 AM

I'm sorry to hear that your phone is malfunctioning @Members_PWYUnBT 😔 Have you tried any troublesh... View Post

Best Samsung Devices for Managing a Hair Clinic Website

Posted by 19-07-2024 12:14 PM in Samsung Shop

Hi everyone,I'm looking for recommendations on the best Samsung devices (tablets, smartphones, etc.) for managing my hair clinic website and... View Post

19-07-2024 05:28 PM

@York-09 Good advice from @Robin999 . I would say that any modern Device would suit your needs, depe... View Post

UK pre-order for Galaxy Watch Ultra - £100 Google Play voucher not eligible for one model?

Posted by 17-07-2024 08:10 PM in Samsung Shop

Hi everyone For anyone in the UK, an interesting observation: I pre-ordered the Galaxy Watch Ultra - model SM-L705FZTAEUA.The Samsung UK... View Post

27-07-2024 10:01 AM

Mine also wasn't listed so I simply selected the first option and then proceeded to input dates, inv... View Post

Fold 6 shipping times

Posted by 17-07-2024 02:41 PM in Samsung Shop

I ordered my fold 6 on July 11th and ever since it has been stuck on preparing dispatch. Has anyone's Fold 6 shipped yet in the... View Post

07-08-2024 08:16 AM

After 6 calls and 4 letters I canceled my order. The same blank answers without real deadlines. By f... View Post

Trade in value £30 or £40?

Posted by 16-07-2024 01:57 PM in Samsung Shop

What is additional trade in? View Post

17-07-2024 08:59 AM

I got confused by that too when purchasing my buds 3. Did anyone know why it says ' additional trade... View Post

Change address of free gift

Posted by 15-07-2024 11:34 PM in Samsung Shop

I have a free watch that was supposed to be sent on the 14th of July. It has now been changed to the 26th which is after I vacate the property that... View Post

16-07-2024 01:49 PM

Once your courier sends delivery info you can change address then possibly ? View Post

Leave the Upgrade Program

Posted by 14-07-2024 06:08 PM in Samsung Shop

Hello, Samsung web site is nightmare, after 2 years I want to leave the Samsung Upgrade Program and online form is not working, can I do this with... View Post

17-07-2024 05:58 PM

Who would have thought, but the problem was solved by staff from FB. Having described the problem, t... View Post

Z Fold 6 Pre Order Delay

Posted by 13-07-2024 03:13 AM in Samsung Shop

I ordered Z Fold 6 on 11-Jul-2024 and didnt receive any email confirmation, while the money was charged immediately to my account. I contacted... View Post

09-09-2024 07:26 PM

Is there a shortage of z fold 6 . As there are delays getting mine View Post

Galaxy watch ultra preorder

Posted by 12-07-2024 07:28 AM in Samsung Shop

Hi, I preordered the new Galaxy Watch Ultra yesterday to replace my Watch Classic 4, which was supposed to be delivered by July 19th. However, when... View Post

25-07-2024 12:48 PM

I canceled it and will keep my old one for another year because I ordered it thinking it would arriv... View Post

Samsung Unpacked no email

Posted by 11-07-2024 11:08 PM in Samsung Shop

Hello Other day I registered for the Unpacked event like last time with S24 Ultra, put interest in buds. This time I had no email nor the Mrs... View Post

13-07-2024 03:07 PM

So email came today, used the code plus trade in of my buds Live, appz code and points. Not bad plus... View Post

Samsung upgrade programme, no clear answers

Posted by 11-07-2024 03:51 PM in Samsung Shop

HI I watched the launch of the fold 6 and was excited to upgrade, logged into the upgrade lounge to see this message: I... View Post

04-01-2025 02:45 PM

They scrapped it so basically made me upgrade only to remove the offer. View Post

£100 voucher and 10% off code APPZ doesn't stack

Posted by 10-07-2024 04:46 PM in Samsung Shop

Logged into App and both don't stack despite example in samsung email showing they should. Logged into app and trying to order flip 6. View Post

13-07-2024 07:46 PM

I had the code when I was browsing, now the code won't be accepted in the store app View Post

SAMSUNG UNPACKED24 - WHAT WILL YOU BE ORDERING OR NOT, IF NOT WHY NOT !!!

Posted by 10-07-2024 03:22 PM in Samsung Shop

WAS ORDERING - The Buds3 Pro with my employer's EPP discount, then realised the small print Ultra high-quality audio up to 24bit/96kHz’ is... View Post

18-07-2024 02:10 PM

Ok after some reading and watching https://www.youtube.com/watch?v=RocQiB8pLg8 going for the Buds3 P... View Post

Samsung Shop

Order placed no mail confirmation, No order id, order not showing in ordered history

Fold 6

Samsung TV stopped working , samsung refuse to repair

Continue to Payment Button not working in Checkout

Free case for buds 3

Samsung order fulfillment - Not impressed!

Best Samsung Tablets for Online Learning

You've lost a lifelong customer - TMT First/Not honoring warranty

Best Samsung Devices for Managing a Hair Clinic Website

UK pre-order for Galaxy Watch Ultra - £100 Google Play voucher not eligible for one model?

Fold 6 shipping times

Trade in value £30 or £40?

Change address of free gift

Leave the Upgrade Program

Z Fold 6 Pre Order Delay

Galaxy watch ultra preorder

Samsung Unpacked no email

Samsung upgrade programme, no clear answers

£100 voucher and 10% off code APPZ doesn't stack

SAMSUNG UNPACKED24 - WHAT WILL YOU BE ORDERING OR NOT, IF NOT WHY NOT !!!

Birthday discount code (UK)

Order cancelled because I stack codes?!

Trade In Not Honoured - Deceived

Still waiting on S25U pre order...

Help

Order not showing in account.

S25 Terrible Delivery Delay

Samsung S25 Ultra Pre Order - Address Postcode Mismatch, what to do next?

Can't Start return

Free case and charger

Re: Stolen Watch Ultra

Re: Re: Re: Stolen Watch Ultra

Re: Can't use vouchers in Galaxy store