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Error 400 Bad Request

(Topic created on: 2 weeks ago)
66 Views
DrETO
Apprentice
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When I log in, I cannot access my cart. Nor can I access my personal links such as Orders, Rewards etc. When I checked the network traffic using the Dev Tools, I could see that I was getting an error 400 code which was stopping me from accessing anything on the site. It's been like this for a week and chatting to an expert has not helped. Because of this I can't log into the Samsung Shop app without being thrown back to the "Log in or Continue as a Guest" page.

8 REPLIES 8
Piper123
Samsung Members Star ★
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Are you using a Web browser or the app please
S24 Ultra
0 Likes
DrETO
Apprentice
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Web browser, can't even log into app anyway
0 Likes
Piper123
Samsung Members Star ★
Options
Wipe cache and data in the browser settings then try again 🙏
S24 Ultra
0 Likes
DrETO
Apprentice
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I have done that several times, still doesn't work. I still get the bass request
0 Likes
Piper123
Samsung Members Star ★
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Which browser?
S24 Ultra
0 Likes
DrETO
Apprentice
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Chrome, tried on Edge. Same result
0 Likes
Piper123
Samsung Members Star ★
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Think you'll need to phone Samsung online shop
S24 Ultra
0 Likes
DrETO
Apprentice
Options
they haven't been much help at all. But thank you for your time
0 Likes