Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Do not disturb schedule not working

(Topic created on: 01/03/20 00:22)
NinaWildeUK
Apprentice
Options
Mobile Apps & Services

Since the update the do not disturb isn't working like it used to

 

Before you could set a scheduled dnd and if you turned it off and back on it would keep the scheduled end time

 

Now however it seems to then change it to "until I turn off"

 

To put schedule back on is about 6 clicks (why are all your settings so many clicks)

 

Can we change this back to how it used to be

I'm sure I'm not the only one hating how it's changed

 

And yes it does ask us to pick how we want dnd to work .. yet there is no option to pick scheduled

I get on, 1 hour or until something stupid like 3 when I turn it on at 11pm

 

Come on guys and girls it's not rocket science, listen to your users

19 REPLIES 19
CarlH
Moderator
Moderator
Options
Mobile Apps & Services

Hi @NinaWildeUK. Thank you for the feedback. I have passed this on.

0 Likes
Reply
Ggm8
New Member
Options
Mobile Apps & Services

I am experiencing the same problem. It's starting to get really annoying. Has anyone heard about a fix to this? 

TheGoldenMan99
Apprentice
Options
Mobile Apps & Services

Same issue here. The Wind down mode is affected as well and does never turn off. So about half a minute after I pick up my phobe in the morning my screen turns to black and white. Super annoying! 

0 Likes
Reply
Maritza3
Observer
Options
Mobile Apps & Services

When sre they going to fix it? The issue was mention in Febrary and its July and still not fixed.

Activecove
Apprentice
Options
Mobile Apps & Services

Agreed, its driving me nuts and was great before

whatthepat
First Poster
Options
Mobile Apps & Services

Been experiencing this lately. It turns on as scheduled but doesn't turn off accordingly. I have to manually turn it off. I'm not sure if it started because I'm wearing a galaxy fit watch that syncs the DND option of my phone. DND used to work smoothly and I can't find the fix.

bjpuhala
First Poster
Options
Mobile Apps & Services

Im experiencing the same issues.  We need a patch!

Christie8
New Member
Options
Mobile Apps & Services

I am getting the same issues. IF anyone hears of a fix, please let me know. Ta

jasoneugenius
New Member
Options
Mobile Apps & Services

Still happening. Please revert!

mhoward205
New Member
Options
Mobile Apps & Services

It is maddening.  Samsung will be Microsoft if they do not test items before releasing updates.

0 Likes
Reply
Idontwantto
Observer
Options
Mobile Apps & Services

Exact same problem here since software update about a month ago before it worked flawlessly. I'm currently on the June security patch update.

 

Any estimate on when it is fixed?

Bradin9855
First Poster
Options
Mobile Apps & Services

When will this be fixed? It's almost July!


@NinaWildeUK wrote:

Since the update the do not disturb isn't working like it used to

 

Before you could set a scheduled dnd and if you turned it off and back on it would keep the scheduled end time

 

Now however it seems to then change it to "until I turn off"

 

To put schedule back on is about 6 clicks (why are all your settings so many clicks)

 

Can we change this back to how it used to be

I'm sure I'm not the only one hating how it's changed

 

And yes it does ask us to pick how we want dnd to work .. yet there is no option to pick scheduled

I get on, 1 hour or until something stupid like 3 when I turn it on at 11pm

 

Come on guys and girls it's not rocket science, listen to your users


 

Reggie620
New Member
Options
Mobile Apps & Services

This is happening to me as well. Very frustrating. 

TechGuy77
New Member
Options
Mobile Apps & Services
I have this same exact issue! I just got my S20 and this is a big issue because my alarm didn't even go if even though it's set as an exception. Samsung please fix this. Thinking this S20 is a step backwards. Not impressed coming from the S8.
Bradin9855
First Poster
Options
Mobile Apps & Services

@TechGuy77 wrote:
I have this same exact issue! I just got my S20 and this is a big issue because my alarm didn't even go if even though it's set as an exception. Samsung please fix this. Thinking this S20 is a step backwards. Not impressed coming from the S8.

I don't think it's the S20, it's the newest software's update. I have the S9+ and it started after the last update. I'm missing alarms too, and sometimes DND turns on randomly and I miss important phone calls too! Schedules and exceptions don't work either. 

chalkitychalke
First Poster
Options
Mobile Apps & Services

It's September and this is still an issue

0 Likes
Reply
Taffee
New Member
Options
Mobile Apps & Services
it's December and I'm having issues with it, I had scheduled one that came from the s8, worked on the s10 and the s20 will not work, it turns on but won't turn off, even tried doing the one where I pick how long I want it on for and it just won't turn off, its only because I looked at my watch I realised it hadn't turned off. Am I doing something wrong here or is this still not resolved? I feel really stupid and like I've done something wrong
aytch
New Member
Options
Mobile Apps & Services
only way I found round it was in the sound settings I changed the length of time in the mute settings. so return to normal sound after being muted. I changed it to 1 minute. so now a minute after my do not disturb ends the sounds come back on. not ideal but it works for now.
0 Likes
Reply
NinaWildeUK
Apprentice
Options
Mobile Apps & Services
not what I'm after at all tbh
and Samsung know what we want but just won't listen
0 Likes
Reply