S pen seems to be melting in my phone S24 Ultra

[Delox]

Just removed me pen fornthe second time since getting it on release day and it was very hard to remove got it out and it's like the ouer casing is melting any one else had this ??

[AndrewL]

@Delox: I'm sorry to hear that you have encountered this issue. If you are based in the UK or Ireland then please send a private message to Sam_UK by following the steps in the link below, and myself or one of the other mods will be able to get this escalated for you.

https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...

[Delox]

Ended up calling customer support they will be collecting my entire device for inspection to make sure there are no faults etc

[GusB]

Well that can't be good 😬

[Delox]

It looks like it's just the coating on the pen it still works but better to get it checked out

[Peshi]

Took mine out just to check it isn't melting too, oof : D

[JAMES4578]

Would not expect that, hopefully resolved to your satisfaction. Samsung should test your Device thoroughly.

[Fiona26]

This is very familiar to me, as some experienced the same with there s23 ultra. Did you install a glass protector which has liquid glue? Some how others have had the liquid get into the s pen holder, leaving the result that looks just like your s pen,

[Joeeye]

My S23 Ultra S Pen was going through something very similar. Luckily I haven't had this problem on my S24 Ultras S Pen.

[GGMan]

Let's us know how you get on with Samsung service, did they lend you another phone?