S pen seems to be melting in my phone S24 Ultra

[Delox]

Just removed me pen fornthe second time since getting it on release day and it was very hard to remove got it out and it's like the ouer casing is melting any one else had this ??

[Bibin Shaj K]

 I bought samsung s24 ultra 2 days ago and today tgw s pen mwlted inside. Paint is melted. This is the quality they provide for costly phones?

[AllyGZ]

hi my s pen has melted and I don't Understand Why it has Melted. As the phone was not warm or hot. I put inside and now it has melted from the top bit.

[AllyGZ]

Did it resolve the issue. I am worried that this phone will damage me or my family member. As the pen has almost melted inside.

[LukeB2]

@AllyGZ This is not what we like to see. Please send a message to @Sam_UK and we can discuss this further and escalated this as necessary.

[Omar L]

Mine melted within the first 24 hours of the purchase. Didn't even know this was an issue... I had hard time pulling the S-Pen out... The store that sold me the device wouldn't accept any returns

Purchased in Colombia.

[Narender]

Yes this is also happened with me 

[K17KKA]

How do you take the pen out from the S24 ultra..I have clicked it and very stiff to take out..

[DM3377]

Mine has done the same and yes I have added a liquid screen protector how do I resolve this issue please?

[KholaI]

That is quite unusual and we'd like to look into this further with you. Please send @Sam_UK  a private message so we discuss this further.

[KholaI]

For those of you based in the UK, and having purchased this device from a UK retailer, please get in touch with @Sam_UK so we can look into these further, and escalate these if need be.