17-02-2025 02:39 AM
17-02-2025 05:33 AM
Hello 👋 @Rolakre
Welcome to the Samsung Community Forum.
Sometimes if a phone is misbehaving after an update then the troubleshooting steps that can help are >
1. Try a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.
2. Clear Cache Files from the phone's System Partition Section > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port or a usb-c to usb-c phone to phone set up to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's }
3. Https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/
4. There is a diagnostic tool 🔧 found in your Samsung Members App to see if that highlights anything.
5. Very last resort is a factory reset.
6. Let a Samsung Experience Store / Samsung Service Centre have hands on.
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
17-02-2025 12:23 PM