04-02-2024 04:58 AM
I had my S24 ultra for 10 days now. Since i got it and until this morning i am having the same issues and nothing is making them better. The issues are:
i checked every post on the net and i cant find a solution. Anybody with the same problem???
Solved! Go to Solution.
04-02-2024 05:40 AM
There were a few owners who found a teething problem which restarting their phone resolved @ashoam0d
Which type / make of charging cable and brick are you using ? It might be one or both of those accessories that are at issue.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
04-02-2024 07:43 AM
04-02-2024 08:11 AM
04-02-2024 08:22 AM
04-02-2024 11:15 AM
Welcome the community forums @ashoam0d
Sorry for all the woes with the new toy. It should not happen.
Did you try clearing the cache partition? If no, I would give it a try.
In this support page, Samsung explains how to clear cache on the device.
Did you use SmartSwitch to set your S24 Ultra? If yes, would you consider trying to reset the phone and setting as new and then install apps as needed. I know it is a pain, but it could help you troubleshoot the issue. SmartSwitch is meant to make a painless transfer, but it can be quite the opposite.
Another possibility is to take the phone to be inspected in one of the Samsung shops if one is near you.
06-02-2024 06:43 AM
Thus us going ti be my ultimate solution before ditching the phone.
I will need to back everything up a day try a fresh installation
Thank you and I will keep you posted when I do
06-02-2024 03:40 PM
08-02-2024 04:12 PM
I just bought mine last night and I'm having the same issue, so I contacted Samsung support and they know about the issue and an update is coming, they weren't able to give me a timeline of when it will be available though, very disappointing given it's brand new and I can't rely on it.
08-02-2024 09:40 PM
yes...i am having the SAME issues and cant find any help. Seriously a brand new $1500 phone already with issues....not ok. Samsung needs to address this ASAP or this phone gets sent back.