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S24 Ultra Camera - The Same Problem as S23 Ultra

(Topic created on: 04-02-2024 04:48 AM)
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I have this problem too (1)

alireza-nasibi
Explorer
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Once I got my s24 ultra, I expected the camera issues previously reported for s23 ultra got fixed but guess what...nothing has changed...

First thing I did after unpacking and updating my s24 ultra was to check if 50/200MP photos got fixed...no they didn't...exactly same as s23 ultra 😞

After shooting 50/200MP photos, Samsung processes the photo for a few seconds and then the quality of the photo is totally trash! Smudgy, smooth without details with a yellowish darker than true photos... 😞

Turning off or not all optimizations such as scene optimizer or high/medium/no processing or adaptive doesn't change anything...The results is almost the same... Using Expert Raw or Pro mode will improve the quality but far behind of 50MP by my Pixel 8 Pro and iPhone 15 Plus (48MP). I tried Gcam but not working on 50/200MP sensor as they're locked somehow...

@Samsung, if you can't manage to have a nicely working camera software to process high MP photos, why are you just adding them to your phone? Only for marketing and showing HIGHER figures of camera MP? 

While, Google and Apple can handle it well, how come a company like Samsung can't fix it? 

6 REPLIES 6
RPB100
Voyager
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Don't hold your breath. When it comes to acknowledgement of faults and accountability, they'd give Boris and Donald a run for their money.
Reylob
Samsung Members Star ★
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@alireza-nasibi 

Did you reported the issue on the Members App?

They might ignore you all the same, but there are better probabilities that something will done if reported there. Posting here, in the community forum is only good for us to be aware of the issue.

We are in the boat as you.


Technology enthusiast, but not related to any technological company.
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alireza-nasibi
Explorer
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I didn't with s24 ultra. It's a known issue and I'm sure Samsung is aware but I guess they're in lack of expertise to fix it...

Members_KeqgCyc
Student
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      This is what happens, how can Samsung just ignore this?

      beesbuzzin
      Student
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      I also have this awful yellow tint and very grainy look on all my pictures and videos. I have it set to normal not warm tone. I just got S24 Ultra today and I am not happy at all with these super dull colors. Pictures and videos look soooooooo grainy  and not lit well, white balance is off in automatic mode.  I'm reading through all these comments and searching on You Tube to try and fix this.  Super disappointed as I didn't get the S23 and its not in stock anymore. Might have to return this S24 and switch to Apple.  Have always been an Android/ PC girl but got this specifically for Video and Picture content creation.  Super disappointed. Does anyone have a fix for this yellowish tone and graininess on their photos and videos? I love all the other features of Samsung (SPen rocks) so don't want to switch to Apple unless I have to. PC girl here. Thanks!  

      0 Likes
      slavkog
      Explorer
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      Selfie (front camera) is horrible.

      Even with enough light at night, you cant take a decent sharp photo. Always blurry and out of focus. 

      This is flagship, unnaceptable. 

      0 Likes