Scrolling swipes continuously mistaken for touch inputs or omitted completely

[mmotti]

I'm having issues scrolling and it's driving me mad. This is also happening on my replacement device (I sent the first back as it appeared faulty with this issue).

My device does one or multiple of the following at random times:

• Only registers the very start or end of the swipe gesture depending on which direction my thumb is swiping which leads to the scrolling either completely stopping / slowing to a crawl or instead mistakenly registering as a touch input
• Only registers a partial, much shorter swipe input than my thumb actually provided with screen contact
• Misses swipes entirely with no touch input registered since the previous swipe
• Registering touch input but not actually applying as a swipe within the apps etc 

Validated the above with the following developer settings which allows you to see what's happening with your touches under input:

• Show taps
• Pointer location

Happens with fast and slow swipes

Happens in apps that don't require network access.

Touching and holding my finger on the screen whilst dragging around seems fine (passes diagnostic tests) but multiple concurrent swipe gestures regularly fails miserably.

I also noticed missing swipes using the s pen and if anything it was worse.

Here are some examples within the Samsung Members app:

https://youtube.com/shorts/2OOxN0wMIhY?si=sbEtPHzfnbPSadGY

Every touch is a similar swipe input and you can clearly see it's not registering some of my inputs correctly when it just stops multiple times.

Here's an example of it happening within HotUKDeals:

https://youtube.com/shorts/69SbW1l0xps?si=wW-DhBOrDWJW8S_a

[BandOfBrothers]

To be honest I haven't experienced this issue on my phone.

However I also don't tend to scroll that fast on my phone but instead scroll in short slower bursts. 

Do you use any type of screen protector or Magsafe Case @mmotti  🤔 

[mmotti]

@BandOfBrothers thanks for your reply!

It does happen when scrolling slowly too... it's just easier to show the significance of the scrolling interruption in the videos when it goes from scrolling quickly to suddenly slowing / stopping.

I don't have any screen protector on currently but I am using a Spigen Tough Armour case (non Magsafe).

I have verified that it happens outside of the case too though sadly.

I've seen a few posts on this issue but it definitely appears to be the minority of users at the moment

[BandOfBrothers]

You're very welcome @mmotti  👍 

Have you sent feedback via your Samsung Members App with as much detail as possible. 

The only jank I see when scrolling has always been on the X formerly known as Twitter App,  which is a known app issue for some. 

Everywhere else on my Samsung Galaxy s²⁴ Ultra appears to be fine. 

Can you try Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. 

[mmotti]

I have sent some feedback from within the app, but not to the extent of detail as in this post. I'll have to wait until they respond I guess before I can add further details?

Just tried scrolling through my Gmail in safe mode and sadly the issue still occurs in there too.

[mmotti]

I am very quickly losing my patience with how utterly ridiculous this is:

https://youtube.com/shorts/lS_q5Rw0Gsg?si=DXRHPMEaOVLY5Y-7

[Pog415]

I also have this issue, at first I thought it was just Facebook, however I was just scrolling through a PDF and it happens there too, exactly as you described.

[mmotti]

I'm hoping it's a software issue 😔

[Pog415]

I'm sure it is and it will be sorted in an update.

[Anonymous User]

I've had the same issue on my S24 Ultra.

It's especially noticeable when typing fast. I don't know why, but it will just randomly miss some touch inputs.

It's driving me crazy