07-04-2024 06:26 AM
I have purchased Galaxy S24 few days ago the phone drains the battery very quickly during a video call and using google map and also gets very hot this cannot be expected from a premium smartphone I'm very disappointed with s24
I hope that Samsung will definitely consider this and solve this problem .
07-04-2024 07:15 AM
07-04-2024 09:27 AM
@Khalil Ahmed: Further to the above, if you head to Settings > Device care, and check the Battery section, then it should say 'Learning usage patterns' in bold type to indicate that it is still in the battery optimisation process. Give it some time, and use the phone as you would normally, and you should find that your overall battery life improves after the optimisation period has completed.
07-04-2024 09:38 AM
08-04-2024 11:43 AM
22-05-2024 10:46 AM
I'm experiencing the same issue with Google Maps. And it has been happening for more than 7 weeks now.
The overheating happens very frequently with my Samsung Galaxy S24.
In my own experience it seems to happen most of the time while using mobile data rather than using a WiFi network. And not just with Google Maps.
I made a long post in another thread of this forum describing my issue in more detail. And it seems to match your description, at least for the Google Maps part.
29-05-2024 01:38 PM
30-05-2024 02:33 PM - last edited 30-05-2024 02:35 PM
I tested turning off 5g by setting the mobile network LTE/3G/2G auto connect. The phone heat using data network significantly dropped. Turns out, 5G could be the culprit here.
30-05-2024 03:43 PM
I have always set LTE/3G/2G manually since the day that I purchased my Samsung Galaxy S24 but have experienced the issue anyway. Disabling the 5G doesn't resolve the issue on my device 😕