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[S24 Ultra] Auto Reboots After Update to Version S928BXXS4BYE3

(Topic created on: a week ago)
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Uncle roger
Student
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I recently updated my Galaxy S24 Ultra to firmware version S928BXXS4BYE3, and since then, I've noticed that my phone randomly auto reboots without warning.

Is anyone else experiencing similar random reboots after this update? Any solutions or tips would be greatly appreciated.

4 REPLIES 4
Bindex
Helping Hand
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Hello, I would suggest doing a clear cache partition here are the steps below to archive this.

To clear your phone's cache partition:

1. Connect your phone to a PC.
2. Turn off your phone (it won't enter Recovery Mode if it's on).
3. Press and hold the Volume Up and Bixby/Power keys simultaneously.
4. Once the Android Recovery screen appears, release both buttons.
5. Use the Volume Down button to highlight "Wipe cache partition."
6. Press the Power button to select it.
7. Use Volume Down to highlight "Yes," then press Power to confirm.
8. After the cache is cleared, press the Power button again to reboot your device.

This might solve your problem, unless you have already tried this prior. Please let me know if this solves your problem with the s24 ultra randomly rebooting. I believe my S24 Ultra has this software version, I will check once I'm home.
MrBindex | Tech enthusiast
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Reylob
Samsung Members Star ★
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Are you in the UK? The latest firmware version for my S24 Ultra is S928BXXU4BYE7.

I have not experienced auto reboots. 

Do you auto restart set on?

Check

Settings -> Device care -> Auto optimisation -> Auto restart 

And make sure it is set to off.


Technology enthusiast, but not related to any technological company.
Bindex
Helping Hand
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I have just checked my S24 Ultra is also running version S928BXXU4BYE7. You might have Auto restart as Reylob has suggested. 

MrBindex | Tech enthusiast
Bindex
Helping Hand
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Just wanted to check back in and see if the restarting randomly has been solved for you, if it hasn't I will try and find more fixes for this issue you're correctly having. 

Fingers crossed, it hasn't came back.

MrBindex | Tech enthusiast
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