S22 ultra freezing and restarting frequently

[ayan23]

In s22 ultra I found that there is big lagging issue and freezing everything and just after that the phone restarting automatically without any instructions. I have done the factory reset and do the recovery mode boot up, also the Safe mode after every diagnosis the issue is still bothering me.

[Riz1ac]

I'm having the exact same problem recently. I think it could be Wi-Fi related, even though wifi diagnostics on my phone was normal.

[BandOfBrothers]

Hi @ayan23 and may I extend a Warm Welcome to the Samsung Community Forum 👋 

I appreciate you have performed a few troubleshooting steps. 

Can you also try Safe Mode. 

• Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. Alternatively long press the power off button and then long hold on Turn Off to get to Safe Mode. 

Please let us know how you get on. 

[ayan23]

Hi there, 

Thanks for your reply, I tried all the above things but the same issues exists. 

Don't know what to do

[Tural Muradli]

Same issue here as well.

[Riz1ac]

Still having the same problem even after trying the safe mode. I also sent the automatic error message a number of times. Any idea when we can expect a fix?

[Waow]

Hello, we are very many users to encounter the same problem on our S21 / S22 / S23, the phone is in "Boot Loop" mode, for my part it has been several weeks that it lasts making my S22 Ultra unusable. This problem appeared after the One UI 6.1 update and the bug is known to Samsung who has already had to intervene on the Indian market by taking charge of the repairs, unfortunately, in any case here in France, Samsung turns a deaf ear and does not want to recognize its mistake.

[ayan23]

Correct, That means those who are facing this issue of freezing and boot-loop will switch to some other brand phone, because Samsung is focusing only for temporary customer.   

[Roughster]

For constant restarting, try these steps -

1 . Clear the data and cache for Google Play Store.

2. Perform a soft reset by holding the Volume down and Power buttons for up to 7           seconds when the phone restarts without unlocking. 

3. Reset Wifi & Bluetooth settings.

4. Reset Network settings.

5. Finally, under Device Care, switch App Protection OFF.

Also, try removing the latest app installed prior, to the problem, if all fails.

[Members_Gy1XHwS]

I am facing same problem on my S22 Ultra since 5th Feb with the last OneUI 6.1 Update that came in. The phone is constantly restarting multiple times, heats up way to much cant even hold it. And when it by luck is on, the screen will keep freezing and the phone restarts or just shuts down. Didn't install any new app.