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S22 Ultra December 2022 purchasesd Freezing and restarting after software update

(Topic created on: 06-04-2025 06:10 AM)
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deepesharma
Explorer
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After updating the March 2025 update my phone (S22 Ultra December 2022 purchased) phone crashing and freezing randomly, tried every solution available on the internet but the issue is not resolved. I attended the Samsung service center just now and they informed me the motherboard problem exists(this time i will shift to another company not going to repair it )

Previously last year after updating the phone (same s22 ultra) display issue came around the front cam, service center didn't replace my display for free. I had paid 20,000 INR to replace the display. I was a fan of Samsung phones and had recommended them to many of my friends and family. However, Samsung phones are unreliable and not recommended. Very disappointed for Samsung after buying a flagship phone we have to face these issues, No physical damage still after software update these issues are coming.

Shifting from Samsung and I will never recommend it to anyone!

3 REPLIES 3
Niex
Journeyman
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Maybe your device was jailbreaked / Rooted ! Try to flash firmware or go to the Samsung service center
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BandOfBrothers
Samsung Members Star ★★
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Hello 👋 @deepesharma 

Welcome to the Samsung Community Forum Section for UK and Ireland Members. 

I see your located in India so it might be beneficial to also submit a post in your own section. 

I have seen posts here in this forum as to where people have experienced similar issues. 

But not all Samsung Galaxy s²² Ultra phone's are being affected. My s²² Ultra which my daughter now uses has none of these issues. 

I'm disheartened to hear this experience has moved you away from Samsung products, and I appreciate how this has happened.

I'm sure affected owners have sent feedback via the Samsung Members App. 

Therefore I wish you well with your next choices. 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Omg I am so sorry to hear that this is still happening in 2025!! I went through this last year before the newest updates and my phone needed to be taken to the Samsung centre

I tried everything!!! And the only thing that worked for me (which I thought was crazy at the time) but it worked. Was putting my phone in the freezer for 20-30 minutes after clearing the cache partition 

I truly believe this is what worked because it went from rebooting and shutting down to going back to normal. After weeks I had completely forgotten the issue and restarted my phone and this was a mistake. My phone started doing the same thing rebooting non-stop. I went through the same steps and cycle until it stopped 

Since then my phone has been normal since December 2024 eith no issues. I've ran all the Samsung updates and no issues.

Let me know if you want me to link the Youtube video that helped me

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