09-11-2023 07:03 PM
09-11-2023 08:36 PM
@BEON22: This isn't something that I have personally encountered before. Have you been able to verify where the noise is coming from e.g. one of the speakers? If you change lens or Camera mode, does the issue persist? To check for a potential hardware issue, head to the Phone app, dial *#0*# into the telephone keypad, and select 'Megacam'. Is the sound present during this test?
20-11-2023 03:26 PM
I have similar issue with the sound coming from around the actual camera not speakers.
22-11-2023 01:32 AM
22-11-2023 09:23 PM
23-11-2023 07:49 PM
28-11-2023 10:13 AM
I have the same issue. The noise comes from the camera lens itself and is present during Megacam. I also tried changing some camera settings and the only time it does not make the noise is when you set the zoom to 0.5.
05-12-2023 03:13 PM
Hi @AndrewL ,
I have the same issue (new A34). Also megacam makes this high pitch noise from camera module. This noise is also recorded in videos. And It is really annoying.
Exist even after UI 6 (android 14 update)
Is there any solution?
Thanks in advance
07-12-2023 01:54 PM
Hi, @Members_PZippzb. That's a very unusual issue, so I'd recommend submitting an Error report, so that our developers can take a closer look into this for you:
https://www.samsung.com/uk/support/mobile-devices/how-do-i-use-the-samsung-members-app/
When submitting the Error report, I'd recommend also enclosing a screen recording to demonstrate the issue:
https://www.samsung.com/uk/support/mobile-devices/record-and-capture-your-galaxy-phone-screen/
Please update the thread to let us know when you get this resolved.
03-01-2024 04:56 AM
Same for me. Got my a34 brand new about 3 weeks ago. The only time the high-pitched sound stops is when set to 0.5x in relevant modes. Noticed the sound when I did a video at 1x. The sound persists in all other modes.