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Original topic:

Albums Gone!

(Topic created on: 13-08-2022 01:43 AM)
Tish71
First Poster
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Galaxy A Series
Anyone else magically lost photo albums in last 10 days or so?  Not in recycle bin, not anywhere.  Have tried deleting cache etc. But totally no idea how they have gone??

3 REPLIES 3
BandOfBrothers
Samsung Members Star ★★
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Galaxy A Series

Where do you store your photos i.e sync them to @Tish71 

OneDrive etc ?

I sync to Dropbox.

You may need to check out your Gallery Sync path to try and troubleshoot what's going on.

I wish you all the best.  :smiling-face: 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Tish71
First Poster
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Galaxy A Series
I have no idea where they sync to. Used to be Samsung cloud then I think its supposed to be Google pics but they aren't there either🤷‍♀️....just weird its only 2 or 3 albums rather than all of them
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BandOfBrothers
Samsung Members Star ★★
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Galaxy A Series

OneDrive took over as the vault for photo's from Samsung Cloud, however a person needed to aurhorise the change on their phone.


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "