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Albums Gone!

(Topic created on: 13-08-2022 12:19 PM)
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Tish71
Student

‎13-08-2022 01:43 AM

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Anyone else magically lost photo albums in last 10 days or so?  Not in recycle bin, not anywhere.  Have tried deleting cache etc. But totally no idea how they have gone??

3 REPLIES 3
BandOfBrothers
Samsung Members Star ★★

‎13-08-2022 05:46 AM

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Where do you store your photos i.e sync them to @Tish71 

OneDrive etc ?

I sync to Dropbox.

You may need to check out your Gallery Sync path to try and troubleshoot what's going on.

I wish you all the best.  :smiling-face: 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Tish71
Student

‎13-08-2022 12:19 PM

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In response to BandOfBrothers
I have no idea where they sync to. Used to be Samsung cloud then I think its supposed to be Google pics but they aren't there either🤷‍♀️....just weird its only 2 or 3 albums rather than all of them
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BandOfBrothers
Samsung Members Star ★★

‎13-08-2022 12:54 PM

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In response to Tish71

OneDrive took over as the vault for photo's from Samsung Cloud, however a person needed to aurhorise the change on their phone.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "