A72 unresponsive screen

[Members_nKESL5v]

My phone starts fine and then operates normally, but after a few minutes use the screen becomes unresponsive to touch/swipe etc. Only solution is to keep forcing a restart so I can use for a short while.

I've tried starting in Safe mode and the have the same issue.

The screen must be ok as it works for a while, but why does it suddenly become unresponsive?

Any help appreciated 

[Bigslime96]

Hey Bro it's finally fixed

The A72 touch issue is fixed with the February patch 

Csc INS

[Tobi DRC]

For me. I had to drop my device at a service centre for repair. It is okay now but I am having another issue of the phone ringing randomly with no call or alert or message. Is there a thread for this ?

[Bigslime96]

Then i guess it has a flex problem 

[RougeShepherd98]

After I received new security patch for my A72 my display didn't work properly please anyone can help about this issue?

[Bigslime96]

Change the flex cable

Bring it to the nearest repairshop & let them change it

[Tobi DRC]

Considering that the issue started after a software update. It should be a software -> firmware incompatibility issue. I don't think the flex was damaged. 

[RougeShepherd98]

what are my options?

[Bigslime96]

Try the flex cable

Cause it's been well over  5 months & still no fix 

Btw samsung didn't drop bug fixes for other models either

Cause my A53 & A52 still have some minor software bugs

[Bigslime96]

Try changing the flex

That's your only option right now

[RougeShepherd98]

Thank you for your help