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Any tips?

(Topic created on: 2 weeks ago)
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Chris19292
First Poster

2 weeks ago

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Hey so yesterday I got one ui 7 on my samsung A14 and like there's this bug where when I put it on charger the screen becomes unresponsive it's not frozen it just becomes unresponsive does anyone have any tips that can stop it ..? 

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3 REPLIES 3
Tourbillon De La Vie
Samsung Members Star ★★

2 weeks ago

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Wipe phone cache partition to start with
• Power off the device.
•  a USB-C cable to a PC or another device.
• Hold Volume Up + Side Button until Recovery Menu appears.
• Select Wipe cache partition/ Confirm Reboot system.
Chris19292
First Poster

2 weeks ago

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In response to Tourbillon De La Vie

Thank you I tried it and it worked

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Chris19292
First Poster

2 weeks ago

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In response to Chris19292

Ok so i was literally wrong it didn't work but i think its just a problem with the software here's why. Ok so I was on tik tok scrolling through methods to stop the bug when some other people had the same glitch as me specifically on the A14 and the comments people said they had the same problem aswell so its not just me its other people aswell samsung please release a patch ASAP ! 

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