18-07-2025 12:58 PM
Installed the latest software UI 7 on my A34 mobile and YouTube is now broken. The playback is stuttering and then the screen turns green. Audio is still playing but the phone becomes unresponsive and has rebooted a couple of times. Tried different browsers, soft reset, cleared YouTube cache and cleared android cache. Nothing works.
Anyone else had this issue? Suspect it the UI 7 update that's caused this but can't find an official update to acknowledge the problems.
18-07-2025 01:08 PM
@Mburke78: Please try restarting your device to address any software issues which might be a contributing factor. Now, head to Settings > Device care > Memory > Clean now. If the issue persists, press and hold on the YouTube app icon > Uninstall, then reinstall the app via the Google Play Store.
18-07-2025 02:12 PM
20-07-2025 03:41 PM
28-07-2025 01:42 PM - last edited 28-07-2025 01:50 PM
My aunt's A34 also has been having the same problems, esp with YouTube after last week's update. I think the memory clean now works for now