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A72 unresponsive screen

(Topic created on: 22-04-2022 02:34 PM)
68174 Views
Members_nKESL5v
Apprentice
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My phone starts fine and then operates normally, but after a few minutes use the screen becomes unresponsive to touch/swipe etc. Only solution is to keep forcing a restart so I can use for a short while.

I've tried starting in Safe mode and the have the same issue.

The screen must be ok as it works for a while, but why does it suddenly become unresponsive?

Any help appreciated 

Go to solution
98 REPLIES 98
kawfee n
Journeyman
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patch comes with the update right? just updated my phone and it downt workkkk

 

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Bigslime96
Voyager
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Yes as we already said the solution is to change the main flex cable 

 

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RougeShepherd98
Apprentice
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I had to replace the display, now it works fine

Kalina Yordanova
First Poster
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June 2nd, 2023 even with the new update on android I still have this problem. I've got my phone back to fabric reset and nothing works. Do you have an update on yours?

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Bigslime96
Voyager
Options

Bring it to a shop

Let them change the flex cable

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ANANDAP
Student
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Dont waste time. Go to service station and get the main cable ribbon connecting touch screen replaced. I already gave this before. 

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ZaiMedZ
Explorer
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The only one solution is to change the ribbon. Nothing else

Options

me just out of warranty.works fine with a usb mouse so not a screen problem

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Options

it seems to go wrong over many different models indicating major problem

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Bigslime96
Voyager
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For the last time the solution is to change the flex cable

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