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Subwoofer not working HW-E450

(Argomento creato il giorno: 18-03-2021 01:03 PM)
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JB6228
Student
Opzioni

My subwoofer’s blue light is on meaning it’s linked to the sound bar, but the power light isn’t on, which is weird, and the subwoofer sound is intermittent. I have done the set ID process with no luck, any ideas?

8 Risposte
ChrisM
SuperStar
Opzioni

Hi @JB6228 

Did you manage to get this resolved?

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Mark Daniels
Apprentice
Opzioni

Hi! I have exactly the same problem with mine too. Would love to know a fix!

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strem
Student
Opzioni

Hi. I made today an software update with the usb-stick at the soundbar. Now the subwoofer is workting. Unfortunately not so loud but still a bit. 

Mark Daniels
Apprentice
Opzioni

Brilliant! Can you let me know where you downloaded the software from please?

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strem
Student
Opzioni

you finde it at the download-center from Samsung. There is also an Manual how to do it: 

https://www.samsung.com/ch/support/model/HW-H450/EN/

Mark Daniels
Apprentice
Opzioni

Thanks Strem. I tried these and downloaded to a USB (formatted with MS DOS FAT) – but my soundbar displays 'NODATA'. 😞 

Anyone else had any joy with this?

 

JB6228
Student
Opzioni

I had the same, really frustrating. Connects every now and then for a few seconds

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tom r
First Poster
Opzioni

Make sure you extract .zip contents to (.rom) file to the root directory of the USB drive.

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