18-03-2021 01:03 PM
My subwoofer’s blue light is on meaning it’s linked to the sound bar, but the power light isn’t on, which is weird, and the subwoofer sound is intermittent. I have done the set ID process with no luck, any ideas?
27-03-2021 02:44 PM
04-05-2021 08:29 PM
Hi! I have exactly the same problem with mine too. Would love to know a fix!
05-05-2021 07:51 PM
Hi. I made today an software update with the usb-stick at the soundbar. Now the subwoofer is workting. Unfortunately not so loud but still a bit.
05-05-2021 10:39 PM
Brilliant! Can you let me know where you downloaded the software from please?
06-05-2021 08:13 AM
you finde it at the download-center from Samsung. There is also an Manual how to do it:
10-05-2021 11:17 AM - last edited 10-05-2021 11:17 AM
Thanks Strem. I tried these and downloaded to a USB (formatted with MS DOS FAT) – but my soundbar displays 'NODATA'. 😞
Anyone else had any joy with this?
30-08-2021 02:10 PM
I had the same, really frustrating. Connects every now and then for a few seconds
03-10-2021 03:58 PM
Make sure you extract .zip contents to (.rom) file to the root directory of the USB drive.