Subwoofer not working HW-E450

[JB6228]

My subwoofer’s blue light is on meaning it’s linked to the sound bar, but the power light isn’t on, which is weird, and the subwoofer sound is intermittent. I have done the set ID process with no luck, any ideas?

[ChrisM]

Hi @JB6228 

Did you manage to get this resolved?

[Mark Daniels]

Hi! I have exactly the same problem with mine too. Would love to know a fix!

[strem]

Hi. I made today an software update with the usb-stick at the soundbar. Now the subwoofer is workting. Unfortunately not so loud but still a bit. 

[Mark Daniels]

Brilliant! Can you let me know where you downloaded the software from please?

[strem]

you finde it at the download-center from Samsung. There is also an Manual how to do it: 

https://www.samsung.com/ch/support/model/HW-H450/EN/

[Mark Daniels]

Thanks Strem. I tried these and downloaded to a USB (formatted with MS DOS FAT) – but my soundbar displays 'NODATA'. 😞 

Anyone else had any joy with this?

[JB6228]

I had the same, really frustrating. Connects every now and then for a few seconds

[tom r]

Make sure you extract .zip contents to (.rom) file to the root directory of the USB drive.