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Subwoofer not working HW-E450

(Topic created on: 27-03-2021 02:44 PM)
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JB6228
Student
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My subwoofer’s blue light is on meaning it’s linked to the sound bar, but the power light isn’t on, which is weird, and the subwoofer sound is intermittent. I have done the set ID process with no luck, any ideas?

8 REPLIES 8
ChrisM
SuperStar
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Hi @JB6228 

Did you manage to get this resolved?

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Mark Daniels
Apprentice
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Hi! I have exactly the same problem with mine too. Would love to know a fix!

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strem
Student
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Hi. I made today an software update with the usb-stick at the soundbar. Now the subwoofer is workting. Unfortunately not so loud but still a bit. 

Mark Daniels
Apprentice
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Brilliant! Can you let me know where you downloaded the software from please?

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strem
Student
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you finde it at the download-center from Samsung. There is also an Manual how to do it: 

https://www.samsung.com/ch/support/model/HW-H450/EN/

Mark Daniels
Apprentice
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Thanks Strem. I tried these and downloaded to a USB (formatted with MS DOS FAT) – but my soundbar displays 'NODATA'. 😞 

Anyone else had any joy with this?

 

JB6228
Student
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I had the same, really frustrating. Connects every now and then for a few seconds

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tom r
First Poster
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Make sure you extract .zip contents to (.rom) file to the root directory of the USB drive.

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