Hi can anyone help me with my buds pro, everyone who has a call with me says they can hear themselves when we talk. I cannot find any form of noise cancelling on the phone or app. When i do a voip with 3rd party software with echo cancelling built in there is no issue.
18-09-2022 11:59 AM in
@danny27404: I'm sorry to hear that you're experiencing this issue. The Galaxy Buds Pro don't feature an echo cancelling setting, however if you're encountering an echo while on a call, please try adjusting the call volume by pressing the Volume Down button on the side of your connected mobile, or move to a different area to see if you notice an improvement.
For ease of access to the Noise Cancelling and Ambient Mode features, open the Galaxy Wearable app > Touch and hold > Select Left or Right > Switch noise controls. Noise Cancelling and Ambient Mode will be launched in order when you touch and hold the selected Bud.
18-09-2022 12:16 PM in
26-10-2023 03:29 PM in
For the superior quality of the product for music - why is call quality not also a priority? If I am listening to music and receive a call I now have to use speaker or remove a bud and hold the phone to my ear for the person on the other end not to have horrible echo. So basically for phone calls they are unusable.