27-10-2019 01:43 AM
Hello , I am from Roumania and I a have a problem with my tv , since yestarday my tv went crazy, I still have 1 year waranty but I hope I can do something by myself to fix it. I uploaded a picture so you can see my tv's problem.
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27-10-2019 07:29 PM
27-10-2019 07:53 PM
They may be able to send an engineer to you, @Petrymed. Get in touch with them first to see what they advise.
28-10-2019 09:12 AM
28-10-2019 01:19 PM
Have they provide you with the repair details or arrange a repair for you?
In regard to the issue, I'm unable to confirm if this will happen again in the future or not. Should this occur in the future, our engineers would need to fully inspect the TV in order to determine what is causing the issue.
28-10-2019 02:43 PM
They told me that the leds are burned and they have to see if its other problems,in 2,3 days should be done,they will call me,after that I will return with a feedback,this morning I spoke with the samsung expert from.roumania they told me to go to costumer services.
28-10-2019 02:49 PM
Have you been able to reach them @Petrymed ? If not, take a look at this link: https://www.samsung.com/ro/support/#contact to find all their contact details.
28-10-2019 05:57 PM
30-10-2019 06:07 PM
09-05-2020 10:18 PM - last edited 10-05-2020 09:42 AM by CarloL ) in
Right side of the whole screen faded to black. Reset, changed channel, changed source (Hughesnet to DVR), NFG.
Please advise
Thanks for the help
10-05-2020 01:17 AM
does it work crookedcreek1