About TessM

TessM

No worries @Shaun7 . Can you check the software version and let me know if this is running on the latest version (version 1371.0)? You can check this from the TV Settings> Support> Contact Samsung/About this TV.

TessM

Hey @Shaun7 , is this happening with all the channels and sources? Are you able to send me a picture of this here?

TessM

I can see that you've got a non EU model TV. With Samsung support being localised and this being a European forum (the English language part is supported by the Samsung UK & Ireland team, for example), we're limited in what we can do for you in terms of direct support. Have you been in touch with Samsung in your region: https://www.samsung.com/uk/function/ipredirection/ipredirectionLocalList/ about this?

TessM

Are you trying to register via any of the apps (Samsung Pay or Curve) or the website?

TessM

Have you tried to register to this via any other device to see if this is still happening?

TessM

Can I ask you if you are based in the UK? Where did you get the phone from?

TessM

My bad @Pbrennan . Searching about this I have found this video explaining how to add new cards to Samsung Daily: https://www.youtube.com/watch?v=CIWO0Kv5pB8

TessM

Hey @Matty8787 , are you using the prefix for the country? If so, you should remove the 0 before your phone number.

TessM

These two particular don't require a connection to work (they don't use data). In regards to third-party apps, these two settings should stop them from using data.

TessM

Cards are how you add what kind of information is displayed on the Samsung Daily screen. By adding cards you can customize exactly what you're looking at when the app is open. -Swipe right from the home screen to access the Samsung Daily panel. -If this is your first time using the feature, agree to the terms of service. -Tap on the three-dot menu icon on the middle right side of the screen. -Tap on Cards. -Toggle on or off the different apps that you want to see cards for. -Tap on Reorder in the top right corner to organize the order of the cards to suit your preference.

TessM

Hey @AndyUK , I'm sorry to hear that, however, I can see that on the Trade in terms and conditions, found here: https://images.samsung.com/is/content/samsung/p5/uk/trade-in-terms/SAMSUNG-MOBILE-TRADE-IN-PROGRAMME-TERMS-AND-CONDITIONS.pdf is stated that if the S8 is faulty (screen cracked) the value is £50. Have you tried to reach MTR to see if you got any other options?

TessM

Apologise for the confusion here. It seems that the S20 keyboard learns from the use, which means that the most used words are saved and showed to you if you have the Predictive text-enabled from Settings> Language and input> On-screen keyboard> Samsung keyboard> Smart typing> Predictive text.

TessM

Can I ask what app are you trying to block? Is this a default one?

TessM

No need to apologise, @j229 . Let's try this: head into Settings> Connections> Data usage> Mobile data usage> Tap on the app> Turn both options (Allow background usage and Allow app while Data Saver on).

TessM

Hey @awesome141 , As this is a Network feature, you would need to contact them directly so they can send you the Carrier settings.

TessM

Hey @charika , you can do this by following these steps: Select Settings on your Android phone. Tap on Language and Keyboard. Go to the menu where you can access settings for the User dictionary (sometimes called Personal dictionary) Once you are there, you may manually add the words by pressing Add and then OK after typing a particular word.

TessM

Hey @Petepan , have you tried to contact MTR to get more information about this? They can be reached on 0333 207 9676 or helpdesk@samsungrecycle.co.uk.

TessM

Hey @j229 , In the Android settings for networks and Wi-Fi, tap on Data usage. Next, tap on Network access. Now you see a list with all your installed apps and checkmarks for their access to Mobile data and Wi-Fi. To block an app from accessing the internet, uncheck both boxes next to its name.

TessM

That is fine @annieatPott , you can do this by following this path: Head into the Calendar app > 3 dots (top right) > Manage calendar > scroll down the list of calendars on this page to the Google section > Toggle off the button for holidays.

TessM

We take this cases seriously @RobA714 and @rudigee . Can you please send us more information about this in a PM from here: https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/1716597

TessM

Hi all, if you have tried a different cable and the issue persists, please reach our Team so they can advise you on how to get this examined/repaired.

TessM

Hi @Theyardy , I believe that if you tune in to a BBC radio channel, you can access the classic Teletext pages from here using the Text button on the remote.

TessM

Hey @ISC , if this is still happening I would suggest contacting the Support Centre back to see what they have done on the phone or reach Support to arrange a new repair.

TessM

Hey @pollypocket , that doesn't sound right to me and I would advise contacting our Promotions Team by email at watchactive@samsungpromotions.claims or by phone on 0333 016 5171 (UK) or 01582 0721 (ROI) to get this replaced.

TessM

Hey @trevor7 , On some Samsung models, a beeping mechanism is included to alert you when there isn't a perfect seal between the refrigerator door and side wall. This internal door alarm system signals you to close the door to prevent cool or cold air from escaping the refrigerator and to save energy.

TessM

You can find the contact details for Instagram developers HERE and Snapchat HERE. Scroll down until you see Additional information/Developers.

TessM

Have you tried to reach the app developers to make them aware of this so this can be sorted?

TessM

Hey @georgia24 , is this affecting a particular app? Do the same happen is you use the default Camera app and are all the rest of the apps up to date?

TessM

My bad @Ulsterman , I have now upgraded my post with the right number. have you checked if the service is available in your area and is the phone presenting any damage at all?

TessM

Hey @gavinmcg , as @truckergod stated products sold and dispatched by Amazon would be eligible for this: https://20202.samsungpromotions.claims/gb/en/pages/s20fereward/qualifying-retailers

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