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Original topic:

Samsung Smart TV- UE46EH5300

(Topic created on: 09-07-2023 04:26 PM)
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Jan1995
Apprentice
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Hi, I am unable to connect the tv to wireless. When I click network settings, there is START & CANCEL menu to proceed to search networks. But the start menu is greyed out. Can anyone help me or had similar issue? I even did reset the TV twice and is the same. Please see the image attached. 

IMG_20230709_082036.jpg

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4 REPLIES 4
nowdeleted
Big Cheese
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You need a lan connection or a Samsung wireless dongle to connect wirelesly.
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AndrewL
Moderator
Moderator
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@Jan1995: The user manual states, "In order to connect your TV to your network wireless, you need a wireless router or modem and a Samsung Wireless LAN adapter (WIS09ABGNX or WIS12ABGNX), which you connect to your TV’s USB port. Samsung Wireless LAN adapter is sold separately and is offered by selected retailers."

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Jan1995
Apprentice
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Hi Andrew, we connected the wireless USB. We had it plugged to the tv since a long time. But still it's the same

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Jan1995
Apprentice
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Hello, USB is connected and we were watching the tele with the same USB...it just stopped working all of a sudden 

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