22-10-2022 01:26 PM in
For anyone looking this is where to start. The problem seems to be affected by external devices and their remotes. While I don’t have a fire stick I do have an appleTV and my Samsung started doing this today the second my Apple TV remove gave me a warning to recharge. It took me until seeing this comment, but the very second I plugged my remote in to recharge, my tv finally stopped trying to max the volume.
22-10-2022 01:30 PM - last edited 22-10-2022 01:31 PM
I do not have a fire stick remote per xSteveUKs suggestion but I do have an appleTV remote that had a low charge and it was indeed what was causing my Samsung QLED to keep maxing the volume.
if this is happening to you, trying changing the batteries or charging any remotes you have for external deviated connected to the TV. Can’t tell you why but this seems to be the fix for some
13-11-2022 04:11 PM in
This is the exact same issue I was having today, my Samsung big 80”(?) TV bought in 2021, volume was stuck at 100. I’d try to turn it down and it would immediately go back to 100 by itself. I found this thread, and I also have an Apple TV connected to the Samsung TV. I went and plug my Apple Remote in to charge. As soon at I plugged the Apple Remote in to charge, the Samsung TV’s volume was not longer stuck! The Samsung volume is adjustable and back to normal! Crazy issue and solution but I’m so glad I came across this thread and it worked!!!
28-10-2023 07:37 AM in
I had this happen yesterday.
it turned out the tv was fine the issue I was having was the Apple TV remote was constantly transmitting via I.R. It was easy to test just by covering the front of the remote.
If this turns out to be your issue too you need to reset the Apple TV remote by press and hold the menu and volume down button for 5 seconds together.