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Original topic:

Product Registration UE43TU8000KXXU

(Topic created on: 10-06-2020 09:04 PM)
Countyfinal
Apprentice
Options
TV

I recently purchased this TV but when I go to register the product the TU8000 series is not available for selection. 

 

How do I register the TV?

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1 Solution


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Solution
Countyfinal
Apprentice
Options
TV

Hi Chris,

 

I was trying it on a Smart Phone and not all the options were showing up when I was scrolling. I found the correct product when I used my PC.

 

All registered now.

 

Thanks for replying.

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7 REPLIES 7
ChrisM
Moderator
Moderator
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TV

Hi @Countyfinal 

 

Did you manage to get this sorted? Where are you trying to register your TV?

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Countyfinal
Apprentice
Options
TV

Hi Chris,

 

No I haven't got sorted. I'm using https://www.samsung.com/ie/support/warranty/ but the 2020 43 inch TV is not listed.

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Solution
Countyfinal
Apprentice
Options
TV

Hi Chris,

 

I was trying it on a Smart Phone and not all the options were showing up when I was scrolling. I found the correct product when I used my PC.

 

All registered now.

 

Thanks for replying.

View solution in context

Abigail93
First Poster
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TV
I'm unable to get through on the phone. I have no access to a pc. on my phone my modle 49 inch series 7 curved is not there. what can I do?
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Abigail93
First Poster
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TV
I also have a sound bar HW-T400. asking for serial number. where do I find this?
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AndrewL
Moderator
Moderator
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TV

@Abigail93: The serial number for your soundbar can be found on a sticker on the back of the device itself, usually located above the barcode. Look for the reference 'S/N' and you should be good to go. 

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Countyfinal
Apprentice
Options
TV
my model only appeared when I did registration on a PC. Model did not show up when doing registration through a Samsung mobile phone.
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